Sean Ormsby Email & Phone Number

England, United Kingdom

Birmingham, England, United Kingdom

• Managed Wired & Wireless Network infrastructure, specializing in various Cisco vendor products including Catalyst 9300, 9400, 9500 switches, Cisco WLC 9800, Cisco FMC, Cisco 9130AXI WAPs, Meraki MX64/MX250.• Recognized within NEC Group's IT team for proactive maintenance, management, and monitoring of network ecosystem. Maintenance activities involve software upgrades to 300 Cisco Switches/1500 Cisco 9130AXI WAPs/Cisco 9800 Wireless Lan Controller/Cisco ISE.• Leveraged Cisco DNA Center, Cisco ISE, Cisco WLC and Cisco FMC to ensure smooth functioning of network infrastructure.• Proficient in ITIL processes, particularly in change management, facilitating smooth transitions during system upgrades.• Facilitated large scale network transition from Alcatel to Cisco network infrastructure, overseeing hardware swaps and switch configurations aswell as deployment of 1500 Cisco 9130AXI WAPs across the NEC campus.• Key involvement with the full roll-out of a temporary IT Network for NHS Nightingale at the NEC Campus during COVID-19. This involved deploying over 100 Cisco Switches, UPS Devices, and conducting full Cat 6 termination and Fibre Patching across multiple locations to support the efforts during the pandemic.• Engaged in decision-making processes with third-party vendors to optimize network delivery and maintenance including close relationship with Cisco TAC.• Provided around-the-clock network support during high-profile events such as Insomnia and the Commonwealth Games 2022, ensuring seamless operations.

Birmingham, United Kingdom

• Proactively maintained all systems and infrastructure, encompassing core networking, communications, and delivery platforms.• Utilized multiple Infrastructure monitoring tools such as OpsView, Xirrus Management System, NetApp, Microsoft Azure, and Office 365 Portal to ensure optimal performance, including virtual machine monitoring and resource allocation within vSphere.• Managed day-to-day operations of systems and infrastructure, including scaling up Web Servers, SQL Databases, and App Gateways via Microsoft Azure for high-demand events like Stormzy, Dua Lipa, 5SOS, and Taylor Swift ticket releases via our in house ticketing company The Ticket Factory.• Actively monitored live sales, resolving SQL Database blocks and optimizing server performance to meet demand, leveraging Microsoft Azure for real-time insights and adjustments.• Enforced security policies and managed vulnerabilities in collaboration with the Security Analyst, including cross-checking Wireless Rogue Devices on the Xirrus Management System.

Birmingham, United Kingdom

• Provide dedicated on-site IT support for major UK Concerts at Resorts World Arena, servicing events featuring renowned artists such as Drake, Khalid, Russell Howard, and Metallica.• Provision internet feeds and WiFi access via in-house infrastructure, and assist with router/access point setup for promoters and organizers.• Offer bespoke technical advice for prominent UK events including Insomnia, Crufts, BBC Gardeners World, and Horse Of The Year, tailoring solutions to meet unique event requirements.• Deploy tills to temporary events and provide on-site support for NEC Catering (Amadeus), including events like the Solheim Cup Women's Golf Tournament and Agritechnica Agricultural Event.• Set up and configure VPN firewall routers to route network traffic back to the NEC site for off-site deployments.• Install, remove, and maintain exhibition-related telephony and data services, including the installation and configuration of network devices and setting up VLANs.• Configure network traffic shaping at the firewall level and install, terminate, and test data cables for day-to-day operations.• Hold certification as an IPAF Mobile Boom 3b operator, enabling troubleshooting of rooftop installations such as roof cabs, CCTV cameras, and WiFi arrays.

Birmingham, United Kingdom

Cambridge, United Kingdom