Sean Recroft
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Sean Recroft Email & Phone Number

Customer Service & Systems • Ventures • Strategic Management • Integrated Marketing Communications at Mass General Brigham
Location: Boston, Massachusetts, United States 5 work roles 2 schools
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Role
Customer Service & Systems • Ventures • Strategic Management • Integrated Marketing Communications
Location
Boston, Massachusetts, United States
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Who is Sean Recroft? Overview

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Sean Recroft is listed as Customer Service & Systems • Ventures • Strategic Management • Integrated Marketing Communications at Mass General Brigham, a company with 2802 employees, based in Boston, Massachusetts, United States. AeroLeads shows a matched LinkedIn profile for Sean Recroft.

Sean Recroft previously worked as Project Analyst at Mass General Brigham and Assistant Dean, Summer & Intersession Programs at The Johns Hopkins University. Sean Recroft holds Master Of Divinity - Mdiv, Theology/Theological Studies from Boston University.

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Mass General Brigham

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About Sean Recroft

A strategic professional in higher education, obsessively focused on program growth, relevance, and customer satisfaction, with expertise in:• Marketing & outreach to both domestic and international student populations.• Building the appeal and infrastructure that supports online learning.• Managing auxiliary profit-centers with optimized returns for institutions.Highly proficient in recruitment, marketing, strategic planning, data and business analytics, and continuous improvement in customer support and business operations, I am recognized for systematic impact on the enrollment matrix and services, and praised for team-building, sustainable risk-taking, continuity in metrics of success, and reliable returns on investment.Domain KnowledgeRecruitment & Admissions • Integrated Marketing Communications • Educational Ventures • Online Learning • Systems & Customer Service • Program DirectionRecruitment & Admissions• Strategic Enrollment Management• Recruitment Counseling• International Student Advising• Financial Aid Guidance• International Students• Strategic Partnerships• I-20 Certificate of Eligibility for Non-immigrant Student StatusIntegrated Marketing Communications• Integrated Marketing Communications• Web Publishing & Content Strategies• Content & Social Media Marketing• Customer Personalization• Automated Email Marketing• Drip Campaigns• Brand Stewardship• Data & Business AnalyticsEducational Ventures• Online Learning • Pre-College Programs• Value Added, Co-Curricular ProgrammingOnline Learning• Learning Management Systems• Asynchronous & Hybrid Course Adoptions• Student & Faculty Support• Working with Course Design Vendors• Third-Party Content AcquisitionSystems & Customer Service• Student Services• Customer Relationship Management• Student Information Systems• Continuous Process Improvement• Student & Faculty Self-Service Provisioning• Technology Rationalization• Process Modeling• Privacy, FERPA, Individuals with Disabilities Education Act (IDEA)• Course Accessibility ServicesProgram Direction• Budget, Profit & Loss• Procurement & Purchasing• Vendor On-boarding & Management• University Communications• Risk Assessment & Reduction• Logistics• Project Management• Transition Design• Staff Goal Setting & Evaluation• Employee hiring and onboarding• Faculty Relations• Diversity, Equity, Inclusion

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Mass General Brigham
Mass General Brigham
Customer Service & Systems • Ventures • Strategic Management • Integrated Marketing Communications
somerville, massachusetts, united states
Employees
2802
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5 roles · 34 years

Sean Recroft work experience

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Project Analyst

Current

Boston, Massachusetts, United States

Manage capacity and throughput for telehealth services within Mass General Brigham's virtual consultations, focusing on neurology, newborn medicine, and dermatology. Ensure the successful execution of over 50 daily consultations by physicians from Mass General and Brigham and Women's Hospitals, serving a network of 40 affiliated hospitals. Develop and.

Mar 2022 - Present

Assistant Dean, Summer & Intersession Programs

Baltimore, Maryland, United States

  • Leveraged the university’s intellectual and service capital to grow $12+ million portfolio of internal and external-facing programs. Enrolling on-campus and online students from precollege, undergraduate, graduate, and.
  • Accountable for market share, finances, enrollment strategies, curriculum, evaluation, risk management, and policy alignment, particularly in programs related to foundations of medicine, life sciences, and liberal arts.
  • Transformed visibility and insight into financial performance, leading to greater understanding of the capacity of the business and appropriate growth expectations. Converted budgets, fiscal plans, and reports to a.
  • Calibrated workflows of curriculum, enrollment, finance, marketing, personnel, and recruitment teams. Optimized programs, established new ventures, and leveled business risks arising from program proposals.
  • Developed a data-rich environment for decision-making, shared governance, strategic course adoption, and continuous improvement.
2018 - Oct 2020

Director Of Summer Session

Medford, Massachusetts

  • Positioned a $6.5 million university profit center in the highly competitive Boston market, achieving steady growth and high annual returns. Appraised programming proposals, configured resources, and recruited.
  • Oversaw strategic budgeting, programming, and investment in customer relationship platforms. Led to incremental enrollment advances and higher than expected net revenue gains, routinely beating projections by by 7 – 9%.
  • Identified and developed market-ready academic programming and opportunities addressing demand and creating new revenue lines. o Originated asynchronous, online learning for undergraduates, graduate students, and adult.
  • Grew pre-college enrollments by 12.7% annually between 2014 and 2018 with innovative curriculum and non-curricular, college prep, and life design experiences. o Transformed pre-college programs with market-sensitive.
  • Engaged marketing consultant group for growth, market reach, and program relevance recommendations. Led process from the RFP and contracting to data capture and analysis to final report distribution.
2001 - 2018 ~17 yrs

Director Of Admissions

Evanston, Illinois

Differentiated the school with prospective students and influencers, expanded recruitment pipelines in domestic and international populations, and directed recruitment and admissions systems for graduate degree programs, and facilitated candidate processing in joint Northwestern University doctoral programs. Chief strategist for new student engagement and.

1999 - 2001 ~2 yrs

Assistant Director Of Admissions, Registrar And Financial Aid Administrator

Boston, MA

Enhanced the school's recruitment and candidate engagement efforts by expanding recruitment territories and promoting programs nationally at college visits and career events. Oversaw the development of print publications, including the creation of the first-ever viewbook and postcard campaigns. Facilitated application evaluation and candidate selection by.

1992 - 1999 ~7 yrs
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2 education records

Sean Recroft education

FAQ

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What company does Sean Recroft work for?

Sean Recroft works for Mass General Brigham.

What is Sean Recroft's role at Mass General Brigham?

Sean Recroft is listed as Customer Service & Systems • Ventures • Strategic Management • Integrated Marketing Communications at Mass General Brigham.

Where is Sean Recroft based?

Sean Recroft is based in Boston, Massachusetts, United States while working with Mass General Brigham.

What companies has Sean Recroft worked for?

Sean Recroft has worked for Mass General Brigham, The Johns Hopkins University, Tufts University, Garrett-Evangelical Theological Seminary, and Boston University School Of Theology.

Who are Sean Recroft's colleagues at Mass General Brigham?

Sean Recroft's colleagues at Mass General Brigham include Nichole Dionne, Michael Sadowski, Roberta Moore, Daniel Bu, and John Nguyen.

How can I contact Sean Recroft?

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What schools did Sean Recroft attend?

Sean Recroft holds Master Of Divinity - Mdiv, Theology/Theological Studies from Boston University.

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