Sean Robinson Email and Phone Number

As a store manager at Virgin Mobile Canada my main objective is to maintain and exceed overall store sales performances.Coach my team to become a high preforming sales team. Continually analyze data and critically assess business needs. This includes following and maintaining both an hours budget as well as a store financial budget. Attract, hire and train a high performing sales team and of course Act as an ambassador by professionally representing the Virgin brand-Increased volume of Vaughan inline location by 12% YOY in 2017-Successfully transitioned Hillcrest location from kiosk to inline store while continuing to maintain healthy YTD numbers-Hired, coached and assisted in the development of multiple sales consultants, 2IC’s and management team members -Trusted to manage two locations simultaneously over the end of Q4 in both 2016 and 2017-Continually adaptive to rapid changes within the business, ensuring teams were set up for success -Implement 4DX strategy to increase store productivity -Actively participate and complete store leadership camp -Delegate in store prime-ships to encourage accountability -Oversee day to day operations of store, scheduling, staffing, and forecasting

As a store manager at Virgin Mobile Canada my main objective is to maintain and exceed overall store sales performances.Coach my team to become a high preforming sales team. Continually analyze data and critically assess business needs. This includes following and maintaining both an hours budget as well as a store financial budget. Attract, hire and train a high performing sales team and of course Act as an ambassador by professionally representing the Virgin brand

As a store manager at Virgin Mobile Canada my main objective is to maintain and exceed overall store sales performances.Coach my team to become a high preforming sales team. Continually analyze data and critically assess business needs. This includes following and maintaining both an hours budget as well as a store financial budget. Attract, hire and train a high performing sales team and of course Act as an ambassador by professionally representing the Virgin brand

As a Sale Associate at Virgin Mobile Canada, my focus is to make sure each members expectations are exceeded. I'm responsible for learning a wide range of products and services while maintaining knowledge of previous products. All while under the expectation to meet and exceed monthly sales targets, as well as acting as an ambassador of the Virgin Mobile brand.

Managed and maintained a team of 20+ call centre agents.Was responsible for staying up to date on the various policies provided by the company's clients.Responsible for managing the call centre in regards to floor supervision and managing TSF.Provided biweekly coaching sessions and side by sides to all agents under my supervision. Maintained a team quality average of above 97%Encouraged to maintain a average team handle time of four minutes or less.Was responsible for the planning and execution of F!SH. A program provided to make the work place more enjoyable.