Sean Thomas Email & Phone Number

Respond to tenant needs, ensure that administrative and building technical staff resolve problems promptly. Performed periodic regular property inspections and vendor services as required. Coordinated tenant move-ins and move-outs and "walks-through" spaces with tenants and tenant improvement department. Acted as a key contact with property owners to.

Ensured that all facilities were well maintained. Reported all maintenance issues, communicated with contractors and vendors regarding completion of work orders. Informed residents of procedures regarding documentation such as architectural applications, rental fees and/or community issues. Helped lower clubhouse utility expenses.

Daily reconciliation of multiple bank accounts, Assisted in the preparation of the monthly revenue and expenditure reports. Entered invoices into account ledgers and processed journal entries. Produced weekly reports for each operating facility within the accounting department. Worked closely with the accounting department to help with future commercial.

Provided support to loan officers and underwriters ensuring the timely and accurate processing of mortgages. Communicated with clients via phone and email to acquire tax corresponding as needed. Verified borrower's income, credit reports, employment histories, property appraisals and title insurance.

Communicated with vendors to ensure terms and conditions of work performed was completed within the agreed timeframe. Accompany potential homeowners during property visits and advise them on suitability as well as value of the home. Maintained all common use areas, sent out notices for fines and service issues. Collected and processed multiple HOA payments.

Helped coordinate apartment leasing process, filed and organized lease agreements. Scheduled walk through appointments with potential clients daily. Collected monthly rent payments and posted late payments. Utilized Yardi to log, track and follow up with clients stored into the informational database.

Ensured policies were issued within the company guidelines and procedures. Underwrote policies for compliance and setup department objectives. Conducted audit checks and provided technical assistance. Supervised employees and provided service to internal and external customers.

Helped prevent credit card fraud and processed Visa Checkcard Disputes. Monitored and deposited temporary credits to customer accounts. Trained and supervised new employees. Handled escalated phone calls and provided exceptional customer service.

Undergraduate, Business Management

Education record