Sean Thomas Email and Phone Number

-Automate and Optimize each step of the appeals research process -Conduct research on large scale issues in the commissions process -Create Tableau dashboards to identify trends in what the appeals team receives -Work with third parties in order to improve upon the commissioning process; providing a quicker, more positive, and more accurate experience for Boost dealers-Provide adhoc reporting for internal DISH teams including Fraud and Retail Wireless Operations

Mangage and improve inventory management process.Conduct cost analysis on replacement items.Analyze frequency of customer messages, calls and emails inorder to optimize the time and cost of Customer ExperienceTeam.Build and ship nutrition test kits.Work closely with customer experience team to send outreplacement items and fix customer issues.

Lead group activities such as sports, arts and crafts, and hikes.Host a college talk for children and adults.Entertained campers in campfire shows and events every night.Ensured teen campers as well as other campers had a fun filledand memorable week.

Managed the Art Crew and trained them to help customersefficiently and with a positive attitude.Kept a detailed inventory and ordered new materials whennecessary.Aided campers in various art projects and helped solveproblems when they arose.

Leaned about the real estate business by focusing on differentaspects each week, including: Real Estate Documents andForms, Marketing, Title and Escrow, Showing a property, Rulesand Regulations, Sales Pitches/Offers, and Closing.Prepared to take the California Real Estate Licensing Exam.