Senior Customer Service Representative
CurrentReporting to the Branch Manager as an integral part of a dynamic team, the key focus areas of the role include:Helping customers and having conversations with them face to face, over the phone and via our online channels regarding their banking and insurance needsExploring new opportunities to find the right financial solutions that may improve their positionAssisting in the completion and management of the branches daily operational and compliance requirementsAssisting with management, coaching and staff development activitiesContributing to product and service initiatives/activities for the team and regionProcessing personal loan applications.