-Oversee the entire logistics and operational framework of College Hunks Hauling Junk and Moving, ensuring seamless service delivery and optimization of all moving and junk removal processes.-Direct and lead a dynamic team responsible for the timely execution, transport, and delivery of services, fostering a culture of excellence, collaboration, and continuous improvement.-Engage with other department heads and leadership teams to align logistical processes with overall company objectives, ensuring cohesiveness and synergy across all operations.-Monitor and manage P&L statements, forecast operational needs, and implement strategies for cost reduction and efficiency enhancement.*Increased operational efficiency and revenue by 250% through the implementation of a new routing software and team training sessions.*Reduced overhead costs by 20% through the negotiation of vendor contracts and streamlining supply chain processes.*Implemented a training program that resulted in a 85% decrease in employee turnover, leading to enhanced service consistency and customer satisfaction.*Recognized by the corporate office for outstanding leadership and for setting benchmark standards for operational efficiency.

Optimize nationwide logistics for this startup by establishing strategic supplier partnerships, building scalable logistics processes, and controlling speed and cost. Direct a team of Logistics Specialists accountable for partnering with the Lab, clients, and Provider Relations team to ensure timely and smooth receipt, deliver, and shipment of materials and supplies.• Researched, secured, and integrated new driver scheduling software companywide.• Partnered with the CEO to hire, onboard, train, and deliver performance feedback for the team.

Managed a team of up to 30 while championing safety, service, and a highly motivated customer centric culture. Supported foundational operations by effectively communicating with field teams to confirm accurate route coverage within the territory.• Trained new employees on service standards for all processes related to customer service, order delivery, and inventory management.• Provided superior customer service and prompt problem resolution to maintain 99% of customers with order disputes who initially called to cancel services.

Supervised the warehouse team of up to 20 employees operating and maintaining plant processes, equipment, and systems according to company policy to deliver on safety, quality, cost, sustainability, and morale targets. Planned, directed, and coordinated worker activities, schedules, and evaluated performance.● Analyzed inventory counts to ensure accurate levels and to ensure products were identified, weighed, and warehoused correctly.

While in college I worked at a local bar as a bartender. I gained experience in customer service, mixology, food handling, cash handling, and inventory.