Sean Warren Email & Phone Number

Aurora, CO, US

Denver, Colorado, United States

• Digital transformation of 500+ SaaS and Services vendor contracts, resulting in a reduction of 125 hours per month of manual effort and 1.2M in annualized contract savings
• Implemented orchestration software for SaaS and Services contracts across procurement, finance, corporate IT, security and legal teams
• Quickly built trust and alignment with business and departmental leaders resulting in improved tool oversight, cost management and alignment of tools and services
• Developed a new formal RFP and vendor risk management framework to support large vendor discovery and procurement efforts

Westminster, Colorado, United States

• Served on the company's Strategic Leadership Team, partnering with company founders and executives to address key strategic planning issues and guide attainment of company OKRs and revenue goals
• Scaled company operations, teams, and processes from 45 to 130 employees over a 2-year period
• Oversaw Hardware Fulfillment & Supply Chain Operations for all domestic and international sales, generating $6 Million in annual revenue
• Formed an award-winning Technical Support Team and spun up an additional Professional Services team that has generated $250K in incremental new revenue after only 9 months
• Built a series of geographically distributed Corporate IT and Facilities Teams, established new employee device and access management policies, and installed building security/surveillance
• Coached Success team to improved KPIs and outcomes, creating Customer Experience Journey Program.

Greater Denver Area

• Supervised globally distributed technical support teams, creating effective training and coaching approaches with effective career pathing that resulted in employee tenure improvement—as well as employee involvement.
• Developed and implemented successful release and change management programs that increased product/environment resiliency, decreased customer incidents by 50%, and increased change capacity by 30% on a YOY basis
• Co-managed large tech stack migration projects related to GreenPlum, Hadoop, and AWS resulting in a successful transition to cloud-based infrastructure

2000 S. Colorado Blvd, Denver CO 80222

• Recruited, trained, and led a 20-member global team tasked with supporting the company's analytics cloud computing platform—directly handling any significant escalations to ensure client satisfaction
• Drove platform/software installations and release activities for a diverse array of clients (including AT&T, Bank of America and Citibank)—working in multiple cloud-based environments

2000 S. Colorado Blvd, Denver CO 80222

• Supervised a 10-member global data operations team, providing ongoing training and implementing best practices that led to superior levels of team camaraderie, engagement, and retention
• Drove numerous large-scale projects to success under intensive timelines—including client data center moves, Salesforce automation initiatives, and transitions of software codebases from Greenplum MPP
• Managed agile-driven internal projects, including Overwatch—a data management system tying together disparate systems into a UI interface—which became the prototype for the company's future product roadmap and was.
• Facilitated presentations on company services, database architecture, and physical/logical data flows to internal ClickFox department teams