Sean Ackerman Email & Phone Number

Frederick, Maryland, Us

Working with all levels of the organization to help bring new and exciting projects to life! More to come!

Ramblin' Hudson Valley is a business, digital and social media consulting agency that supports local Hudson Valley businesses. Creating content showcasing local businesses, people, events and locations that attract our residents and those that find the Hudson Valley a destination.

Began a start-up professional development and career coaching firm, focused on self-leadership and success.Designed and produced a Top 10 iTunes rated leadership and coaching podcast, with over 500K downloads.Provide individual and group coaching sessions to mentor others in achieving desired goals.Created an engaging website and social media content, including over 140 episodes of business interviews and leadership insights.Written business and leadership articles in The Huffington Post, The Good Men Project, and Addicted 2 Success.Served as professional career coach of a Best-Selling Author.Recognized as an entrepreneur and influencer on the web and social media circles for seminars on best business practices, leadership cultivation, and creative strategic planning.

Rye Brook, Ny, Us

Direct pricing and margin management, strategic business intelligence analytics and KPI metrics, and project management for M & A opportunities for 120K+ client base delivering over 70M gallons of product annually. Responsible for facility management, organizational leadership, fiscal responsibility (budgeting and EBITDA), human resource management, staff training and development, sales, and marketing.Manage and exceed annual budgeted margin goals by implementing and maintaining a pricing/margin system.Provide merger and acquisition support for last 10 years of acquired businesses and joint ventures.Achieved over $500K in annual savings through cost reduction programs with billing, fleet, and field assets.Implemented KPI metric reporting to increase operational performance within company departments.Lead technology initiatives to improve operations/profitability through business intelligence (TAG and DOMO Solutions), delivery efficiency (UPS Logistics/Roadnet) and customer service (Shoretel Call Center/SaleForce/Desk.com).

Created and managed a call center supporting over 2K customers responsible for scheduling and dispatching technical installation and repairs.Provided business analysis and consultation for a custom-designed training program for call center systems seeking help desk/customer service solutions. Initiated implementation of new technologies to complement existing product line.Designed curriculums and training programs on customer service technology for Columbia Business School, New York State Police, and Dutchess Community College.Oversaw redesign and upgrade of NY State Police internal call tracking software.Exceeded profitability by implementing new internal call tracking software measuring performance and reporting.

Bentonville, Arkansas, Us

Directly supervised operations and merchandising of the store. Supervised and trained Assistant Managers. Oversaw and approved store purchase and receiving process. Fully involved in store human resource process, including; hiring, training, evaluation and termination of employees. Responsible for monthly budgeting, as well as providing corporate with a detailed analysis of profit and loss statements. Directed computerized scheduling of 300+ employees.

Certification, Strategic Thinking

Hs Diploma, General Study

Certification, Organizational Leadership