Sean Acre Email & Phone Number

Ladera Ranch, Ca, Us

Torrance, California

Strong focus on improving annual quality audit, online app platform, and improving work measurement programResponsible for the P&L’s of 9 Restaurants with a net revenue of $11.2 millionWork closely with our internal teams: Human Resource and Training, utilizing Wisetail for our internal online Training Platform.Revamped training process, reducing turnover while inspiring internal growth Built a dynamic team by motivating positive cashflow resultsRecruiting, training and support working closely with our General Managers to support reducing turnover while inspiring internal growth.

Las Vegas, Nevada

Las Vegas, Nevada Area

• Responsible for the P&L’s of 10 locations with a net revenue of $7.8 million• Created business plans for each shop focusing on fundamentals resulting in a 7% increase in customer satisfaction• Implemented operational scorecard to motivate and cascade results on a weekly basis• Developed policies and procedures to increase proficiency and profitability• Created a pipeline of exceptional GM’s and Shift Leads to support training and new store openings

Las Vegas, Nevada

• Consistently exceeded revenue expectations, outperformed all company shops• Focused on operational excellence and fundamentals which helped increase sales 4.47% Y.O.Y.• Developed and empowered team members which increased productivity by 2.74% Y.O.Y.• Decreased food cost by communicating opportunities to all levels of the team on a weekly basis• Improved organization and timeliness, creating repeat customers which increased catering 62.58% Y.O.Y.

• Demonstrated genuine hospitality and delivered exceptional guest service in the bar area• Extensive knowledge of: classes of alcohol, glasses, brand names, drink recipes, and garnishes• Kept the bar stocked and clean while always providing friendly and attentive service• Adhered to company standards for serving alcoholic beverages• Handled cash and credit transactions at the point of sales system (Micros, Aloha, and InfoGenesis)

• Exceeded budget expectations by communicating results and holding my team accountable on a daily basis• Oversaw 5 bars with a net revenue of $4 million• Ordered liquor, beer, non-alcoholic beverages, and bar supplies • Developed new-hire training manuals, handled new hire documents and all HR aspects of the bar• Recorded itemized end of month inventory

•Promoted from Guest Services agent to V.I.P. Front Desk agent after 2 months•Ran reports and organize room assignments for V.I.P. guests•Used Microsoft Excel spread sheets on a daily basis•Assisted guests with checking in and out, and resolved complicated guest issues•Utilized various hotel operating systems to accomplish daily tasks

•Selected as Crew Leader Assistant•Trained and observed other enumerators•Handled confidential information

•Promoted from Guest Services Specialist to Facilities Manager•Acted as a liaison between the facilities and the Student Union clients•Executed financial transactions and supervised the information desk staff•Proficient with Microsoft Word and Excel

•Administrative assistant•Drafted memos for the Vice President•Sorted mail and processed documents

•Provided customer service to campus visitors, students, and faculty/staff•Maintained a comprehensive knowledge of the University and the surrounding areas•Maintained multiple Microsoft Excel forms and logs