Sean Kendall Email and Phone Number
Watsonville, California, United States
Sean Kendall's Location
Greater Chicago Area, United States, United States
Sean Kendall's Contact Details
Sean Kendall work email
- Valid
- Valid
Sean Kendall personal email
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Sean Kendall phone numbers
About Sean Kendall
Propelling organizational growth with visionary leadership, top-tier project management, and trailblazing product development.Accomplished track record of delivering high-quality customer insights and results by utilizing my expertise in the following areas: ■ Customer Experience Solutions ■ Growth Strategies & Consulting ■ Product / IP Development ■ Big Data Analytics ■ Quality Assurance ■ Information Security
Sean Kendall's Current Company Details
Driscoll'S
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Executive Customer Experience Leader | Architect Customer-Driven Growth
Watsonville, California, United States
- Website:
- driscolls.com
- Employees:
- 3775
Sean Kendall Work Experience Details
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Driscoll'SWatsonville, California, United States
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Vp Cx And OperationsCxponent Oct 2021 - Oct 2022Glenview, Il, UsBuilt IT Infrastructure and SaaS advisory/consulting programs to transform technically adrift mid-to-upper middle market firms in order to better connect with the consumer base and improve employee experience through best in class tools and strategic solutions. In a startup environment the VP of Ops & CX role is rewardingly fast and multi-faceted; crafting and tuning an engine of mentorship, change, serve as a partner to leadership, and executor of strategy.● Manage and handle daily business operations, working closely with department heads to support the day-to-day activity of employees.● Ensure company supports the vision and strategy by developing and implementing policies for daily operations.● Create easily digestible IT transformative journeys across all stacks of an organization to increase ROI, operational excellence and speed of adoption. -
Director Customer ExperienceNetrix, Llc Nov 2019 - Oct 2021Bannockburn, Il, UsI create a repeatable cycle of one-company accountability by building the customer listening path, embedding experience reliability & innovation, and managing - as well as revere - the customers as an asset. ● Unite the organization to invest in the most impactful priorities.● Architect and facilitate growth engines allowing leadership to make decisions that improve customer's lives and lead to business growth.● Manage analysts and customer success teams globally to deliver experiences that customers want to have again and again. -
Strategic Program ManagerNetrix, Llc Jul 2016 - Nov 2019Bannockburn, Il, UsSkillfully led business development initiatives through strategic foresight for creation of client-centric programs aimed at enhancing customer base expansion, IP growth, and portfolio maturity. As a result, I spearheaded projects that created and nurtured programs to generate new revenue streams and implement successful go-to-market strategies.● Created and managed 'Strategic Accounts Program' that helped retain top percentage of the company's customer base.● Developed standardized processes for client engagement which included custom heat maps for increased wallet share, governance oversight, and quarterly reviews to sustain delivery excellence and increase ROI.● Protected multi millions in revenue via administration of recurring service contracts.
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Workplace Transformation Principal ConsultantNetrix, Llc Jan 2015 - Aug 2016Bannockburn, Il, UsAs principal consultant, I functioned as the primary liaison to ensure consistent delivery of top-tier customer service and assurance that IT build-outs were completed precisely to client specifications. I managed multi-disciplinary teams and numerous functional areas of technology for ‘Workplace Strategy and Transformation’ projects. Additionally, I consistently employed budgetary expertise for clientele and related long-term portfolios to safeguard financial responsibility. ● Lead IT PM consultant on 784,000 sq ft Zurich headquarter development project which was the largest single tenant office expansion in North America in the previous 10 years. ● Principal IT consultant for 6-floor 200,000 sq ft renovation for Jones Lang LaSalle headquarters, utilizing teleconferencing-centered UX designs.
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Senior Project Manager | Project Team ManagerNetrix, Llc Aug 2014 - Jul 2016Bannockburn, Il, UsProficiently led strategies and strategic initiatives for multi-discipline project portfolios along numerous lines of technological products and services. Related to that, I directed functional areas of project management such as leadership roles, staff training, and organization of PMO processes. I principally served as a conduit for inspiring efficient communication between PMs and business units to stimulate proficient strategy creation. ● Generated multi million in revenue over 36 months by producing global client programs. ● Designed organizational project templates and standardized processes to adhere to PMI standards. ● Increased PMO ROI via focused training sessions on engagement, communication, and partnership development.
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Director Customer ExperienceTetravx May 2017 - Nov 2019Chicago, Il, UsAs a new IP from Netrix, I customized programs, enriched partnerships, and developed customer experiences via internal and external journey maps. Related to that, I spearheaded consulting strategies for organizational units like sales and product development by executing analyses to evaluate marketing tactics and customer behavior. I also strategically implemented unique programs and processes designed to foster and mature channel partnerships. ● Created teams and trained on customer/internal journeys as well as delivery and onboarding processes for a crucial new product launch. ● Collaboratively develop analytics-based CEM projects to identify and deploy optimal go-to-market strategies. ● Designed and executed program-based business processes for the release of a multi million annual revenue driven IP. -
Vendor ConsultantMis Computer Healthcare Dec 2010 - Aug 2014Managed multi million EMR portfolio for a health-care provider client. Additionally, I administered vendors, organized requirements, created SOWs, and oversaw project teams. Contributed to information system and network overhauls, employed risk management procedures, and governed communication plans. • Senior Project Manager for EMR, EHR, and IT infrastructure implementations.• Created PMO, project training, execution and team management protocols. • Oversee all large lifecycle deployments for healthcare and enterprise clients. • Authored projects and team training for large corporations.• Risk and Change Management focused delivering product and client buy-in on projects.
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Project ManagerMis Computer Jan 2007 - Aug 2014UsCross functional team leader focused on project management methodology to deliver successful and timely implementations. Working in a balanced matrix portfolio for hardware, network, security and Electronic Medical Records implementation solutions for Enterprise, Government, Education and Hospitality partners on projects ranging from 3 - 16 month durations.• Oversee corporate post sale IT support programs including large level image creation, PC imaging, hardware recall and inventory management. • Manage worldwide projects and teams for hospitality corporations for PC, network and security upgrades.• Recruiter for local and nationwide technicians.
Sean Kendall Skills
Project Management
Management
It Management
Team Leadership
Leadership
Customer Service
Team Building
Process Improvement
Data Center
Vendor Management
Sharepoint
Security
Change Management
Certified Project Manager
Web Project Management
Product Management
It Service Management
Project Delivery
Sales
Resource Management
Service Delivery
Integration
Product Lifecycle Management
Visio
Outsourcing
Business Process
Service Management
Networking
Ehr
Disaster Recovery
Saas
Emr
Project Portfolio Management
Cloud Computing
Software Documentation
Software Implementation
Software Project Management
Pmo
Hipaa
Risk Management
Iso 9000
Construction Engineering
Pre Construction
Conceptual Design
Business Process Improvement
Software As A Service
Consulting
Strategy
Information Technology
It Strategy
Strategic Planning
Business Transformation
Enterprise Software
Customer Relationship Management
Customer Retention
Customer Satisfaction
Account Management
Marketing Strategy
Digital Marketing
Data Analysis
Analytical Skills
Employee Training
Innovation Management
Partner Relationship Management
Client Services
Adoption
Client Focused
Strategic Partnerships
Process Engineering
Sean Kendall Education Details
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Indiana University IndianapolisHistory
Frequently Asked Questions about Sean Kendall
What company does Sean Kendall work for?
Sean Kendall works for Driscoll's
What is Sean Kendall's role at the current company?
Sean Kendall's current role is Executive Customer Experience Leader | Architect Customer-Driven Growth.
What is Sean Kendall's email address?
Sean Kendall's email address is sk****@****llc.com
What is Sean Kendall's direct phone number?
Sean Kendall's direct phone number is +177377*****
What schools did Sean Kendall attend?
Sean Kendall attended Indiana University Indianapolis.
What skills is Sean Kendall known for?
Sean Kendall has skills like Project Management, Management, It Management, Team Leadership, Leadership, Customer Service, Team Building, Process Improvement, Data Center, Vendor Management, Sharepoint, Security.
Who are Sean Kendall's colleagues?
Sean Kendall's colleagues are Andrea Villa, Joana Bernardino, Stephan Fikke, Israel Aviña, Enrique Vaca Duarte, Julio Aparicio, Tom Ward.
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