Sr. Account Manager
CurrentSports Management SaaS CompanyMaintained a book of business of 130 accounts which totals over $3.5 million in revenue from 6/2023-5/2024- Demonstrating strong client relationships and account management skills in a SaaS environmentLed the AM team in the highest retention rate in 2023 (95%)- Understanding of client needs and the ability to deliver solutions and proactive supportProvide pre-sales revenue forecasts by working closely with our sales teams- Identified… Show more Sports Management SaaS CompanyMaintained a book of business of 130 accounts which totals over $3.5 million in revenue from 6/2023-5/2024- Demonstrating strong client relationships and account management skills in a SaaS environmentLed the AM team in the highest retention rate in 2023 (95%)- Understanding of client needs and the ability to deliver solutions and proactive supportProvide pre-sales revenue forecasts by working closely with our sales teams- Identified opportunities for growth and expansionPlanned and supported all upsell opportunities with current partnersActed as the key liaison between customers and the development team- Ensured software features were aligned with the customer's business objectives. Show less