Sean Brodeur Email & Phone Number

Natick, Massachusetts, United States

Natick, Massachusetts

Foxboro, Massachusetts

-Manage OnBoaring and OffBoarding Projects-Post service tickets for our clients-Field inbound calls-Close and bill projects-Monitor, replenish and bill client block hours-Support the Account Management Department-Monitor and update client and device records

Norwood, Ma

As a customer service representative for an automation and vision technology distributor, I worked closely and directly with the customers and manufacturers to prepare quotes and process orders at competitive prices and at a healthy margin. My responsibilities entailed:• Process customer purchase orders• Generate quotes and return authorizations for customers• Purchase customer orders or stock orders from vendors• Resolve customer problems and expedite urgent/delayed orders• Provide support for outside sales (securing demos, updating CRM, etc.)• Use CRM to qualify leads and track potential opportunities• Ensure customer information and pricing is current in distribution system

Quincy, Ma

I worked a 3 month contract for State Street as a Portfolio Accountant.• Used Microsoft Excel to calculate clients’ Net Asset Value Per Share and dividend distribution rates• Resolved discrepancies with clients’ records

Brockton, Ma

I interned mainly in the accounts payable department, where my responsibilities included:• Coded and entered invoices into general ledger• Audited general ledger entries• Reconciled petty cash and travel expenses for general ledger entry

Lakeville, Ma

I worked as a warehouse associate at the Talbots Ditribution Center in Lakeville, Massachusetts until March 2005, when I promoted to the Lead level. A lead would be equivalent to a floor supervisor at other companies.• Oversaw team of approximately 12 associates• Worked with upper management to plan daily objectives• Drafted performance reviews and Associate of the Month Recommendations• Conducted daily start-up meetings• Documented associates' hours and benefit time for payroll• Reported and adjusted vendor discrepancies• Created associate training and cross-training schedules

Lakeville, Ma

Started as a Retail Flat Packing Associate• Properly allocated single units of merchandise to the correct cartons, which would then be shipped to a specific store. • Filled, closed and released cartons to the shipping departmentAfter 6 months, I moved to the position of Retail Flat Processing Associate• Allocated units of merchandise to packing zones, where the Flat Packing associates would pack them into store cartons• Problem solving for extra and missing units• Ran the sorter, which was the set of conveyor belts that fed the associates orders to be worked• Loaded the conveyor belts on occasion

Southeastern Massachusetts

My first job and my first experience in customer service. My father and I removed stump with a Vemeer Stump Grinder and even took down some trees. My primary duties was to clean out a cavity to expose the stump for grind-removal. My father would typically run the machine while I continuously removed wood chips from the work area. After the stump was ground, I would remove the remaining wood chips and fill the cavity with loom.

Ba, Major: Management, Minor: Accounting, Junior And Senior

Management Major GPA: 3.9 Accounting Minor GPA: 3.8

Liberal Arts And Sciences/Liberal Studies, Sophomore

Obtained 12 credits in liberal arts and business courses between Universities. GPA: 3.9

Business Administration And Management, General, Freshman And Sophomore

Liberal Arts & Business Coursework

High School Diploma, Marketing, Writing, Journalism, Freshman-Senior

Activities and Societies: Public Relations Officer in DECA, Student Government, Editor of School Paper, National Honors SocietyI excelled.