Promoted from Package Handler to Sort Manager after 4 months of dedicated employment receiving Employee of the MonthManaged a team of 10 sorters, overseeing the handling, scheduling, and distribution of 30,000 packages over 60 trucks a nightMonitored the sortation system, utilizing multiple software applications to ensure a continuous flow of productivity and accuracy in a fast-paced environmentResponsible for delivering environmental, regulatory, health and safety compliance training to all new hires in the corresponding departmentsSupervised the overall maintenance of the facility, delegating housekeeping duties in order to keep an acceptable work environment and appearance

Proactively greeted and engaged with customers on the floor with a sense of passion and friendliness to ensure a positive experienceUpheld a 35% customer sign up rate for the PLACE card by providing a fast and knowledgeable run down of the card's benefitsExceeded sales quota by guiding customer’s purchases based on interest, incentives, promotions and other preferential parametersHelped oversee the management of inventory, ensuring both the floor and stock room stayed organized and presentable