Sean Cappleman Email & Phone Number

Kitchener, On, Ca

Thunder Bay

• First Officer on the King Air BE10• Fly both charters and scheduled service• Operation involves flying into small gravel strips in Northern Ontario to high density airports throughout North America• Responsible for a high level of customer service

Armstrong, On

• Captain on the Beaver DHC-2• Flew tourists to cabins and fishing lodges, as well as charters and medevacs• Involved with all aspects of the operation from customer service, trip planning to general maintenance

Male, Maldives

• First Officer on the DHC-6-300 in a 3 crew member environment• Operated in the open ocean flying guests to over 40 resorts• Fast paced operation, flying 4000 to 6000 clients per day

Thunder Bay

• First Officer on the PC-12/45• Primarily flew air ambulance throughout Ontario and Manitoba

Kitchener, Ontario

• Developed the entire marketing and sales strategy • Responsible for the content of all marketing material• Ran and monitored various marketing campaigns including flyer drops and email campaigns• Built business relationships with key influencers who helped in the growth of our business• Directly responsible for sales with large corporate clients• Negotiated our services in exchange for booths at trade shows/events to allow for cost effective prospecting • Created sales forecasts and was responsible for having our sales team meet these metrics

• Developed marketing strategies to ensure volume targets were achieved• Explored creative avenues to expand the marketing base• Planned, organized and ran events to promote the various locations• Merchandised the entire store• Ensured employees achieved or exceeded targets in volume, add-ons, quality and training• Maximized on all opportunities by creating a positive store culture

• Controlled costs by maximizing fuel efficiency and planning routes accordingly• Managed the air base and ensured all operations ran smoothly• Answered the phone, created quotes to suit the clients’ needs and closed the sale• Greeted clients and organized them for an efficient operation

• Motivated and trained employees to reach store’s targets• Was responsible for the entire productivity and layout of the store• Strategically planned and executed merchandise moves to incorporate product foci