· Sales Leadership: Achieved the #1 rank in percentage of sales growth across the company in Q3 2022, demonstrating outstanding performance in the Sacramento branch· Revenue Growth: Elevated daily sales from $8,000 to $30,000 by cultivating client relationships with all accounts in the territory, establishing trust, and driving consistent business· Market Share Expansion: Successfully captured market share from competitors by fostering strong relationships and delivering exceptional customer service and premium products· High-Performing Team Development & Management: Led the sales team to consistently meet or exceed Snap One’s performance expectations· Branch Operations: Day-to-day management of daily operations of the branch, ensuring efficient workflow and adherence to company standards· Client Engagement: Collaborated closely with C-Suite executives of custom installation companies, guiding them in purchasing their audio-video needs from Snap One

· Program Introduction and Industry Engagement: Successfully introduced the D-Tools MVP program to C-Suite executives across the audio, video, and security industries, positioning the program as a strategic asset· Customized Presentations: Developed and delivered tailored presentations, recommending cutting-edge solutions to both retail and commercial companies, enhancing operational efficiencies· Major Industry Partnerships: Secured partnerships with leading electronics companies, including Samsung, Sony, Yamaha, and Klipsch, significantly expanding the program’s reach and influence· Client Interface: Led virtual meetings with prospects to understand their needs & propose optimal solutions· Trade Shows: Represented the brand to strengthen the company’s market presence and foster partnerships· Collaborative Program Development: Worked closely with leadership teams to design and implement new programs, including the successful launch of the company’s inaugural cloud- based software

· Sales Team Management: Directed sales teams across the Western region of the United States, extending coverage to New Mexico, Western Canada, and New Zealand, ensuring alignment with sales objectives· Target Achievement: Consistently contributed to achieving and exceeding sales goals in a fast-paced and competitive sales environment by employing strategic insight· Sales Skill Enhancement: Significantly improved sales capabilities by deepening product knowledge and mastering complex software, driving improved customer engagement and sales performance· Technical Proficiency: Leveraged advanced tools such as Visio, AutoCAD, Zoho, and QuickBooks to efficiently manage and complete complex projects, enhancing overall team productivity

· Revenue Growth Achievement: Elevated annual sales from $300K to $1.2M by cultivating strong relationships with brand managers and securing their commitment to the program · Aggressive Sales Strategy Development: Led the creation and implementation of ambitious sales strategies, driving significant revenue growth and market expansion· Team Management: Led and managed a team of six, providing hands-on support and guidance in executing successful sales activities· Customer Acquisition Initiatives: Designed and delivered compelling presentations and marketing collateral, enhancing customer acquisition efforts and brand visibility· Industry Engagement: Actively participated in numerous trade shows and events, representing the company and strengthening industry relationships

· Solution Introduction: Pioneered strategies to effectively bridge the gap between product development and sales, resulting in alignment and collaboration across teams · Sales Goal Achievement: Empowered sales teams to consistently reach and surpass sales targets, contributing to the overall success of product launches· Collaborative Product Launches: Worked closely with multiple teams and Monster partners, leading the successful launch of Beats and Apple accessories· 360 Product Launch Kit Development: Created an innovative 360 Product Launch Kit, equipping sales teams with comprehensive tools to meet and exceed sales objectives· Marketing Leadership and Forecasting: Led marketing initiatives and developed accurate forecasts for all new products, driving successful market entry and sales performance

· Prominent Retail Placement: Successfully secured high-visibility end caps for Monster Products headphone SKUs at Nebraska Furniture Mart, significantly boosting product exposure and sales· Monster Product Management: Effectively managed Monster’s product line, optimizing performance and market penetration· Customer Install Industry Expertise: Leveraged deep industry knowledge within the Custom Install (CI) sector to drive business success and maintain a competitive edge · Regional Account Management: Oversaw key accounts, including Nebraska Furniture Mart, Schaefer’s TV, and various independent stores across the Eastern region, ensuring consistent sales performance· Sales Tactics Implementation: Developed and executed strategic sales tactics to enhance market competitiveness and increase sales in the headphone category· Strategic Talent Acquisition: Hired and collaborated with a representative firm with specialized regional expertise to expand market reach and strengthen sales efforts· Training and Development: Conducted comprehensive training for staff on technology products and effective sales techniques, elevating overall team performance· Outbound Sales Initiatives: Executed targeted outbound calls to custom install integrators in Northern California, effectively presenting products and driving new business· Custom Installer Engagement: Engaged directly with custom installers to convey detailed product instructions and specifications, resulting in seamless installations and customer satisfaction· Headphone Shop Management: Successfully managed a dedicated Monster headphone “shop within a shop” at Schaefer’s TV, optimizing product displays and driving customer engagement to boost sales

· Change Management Initiatives: Successfully oversaw multiple change initiatives, including the implementation of a sophisticated call routing phone system, enhancements to the training program, and the deployment of an efficient case tracking system· Return Minimization Strategies: Developed and executed innovative solutions to reduce product returns, improving overall customer satisfaction and product reliability· Operational Supervisions: Directed inbound call center operations, effectively handling all escalations to ensure customer satisfaction and efficient resolution of issues· Staffing and Recruitment: Led the recruitment and hiring process, successfully building a high-performing team of customer service agents who consistently met and exceeded performance expectations· Customer Service Department Development: Played a key role in the initial launch and subsequent growth of the customer service department, expanding the team from one person to a team of sixteen employees· Warranty Claims Validation: Developed and implemented comprehensive worldwide testing procedures for validating warranty claims against Power Centers to deliver accuracy and consistency· Revenue Generation: Transformed the customer service department into a sales-focused organization, generating additional income for the company by integrating sales strategies into customer interactions

· Account Management: Represented a portfolio of high-profile brands including Yamaha, Monster Cable, Sonanace, Solar Shading, James Loudspeakers, Dream Vision, and Terk· Territory Management: Provided comprehensive coverage and support across Northern California for a diverse range of audio-visual and shading products· Client Relations: Established and maintained strong relationships with retailers, distributors, and key clients to drive sales and brand visibility· Sales Strategies: Developed and executed sales strategies to meet and exceed targets for multiple product lines.· Demonstrations: Conducted product demonstrations, training sessions, and presentations to educate and influence potential buyers and industry professionals· Trade Shows: Actively participated in trade shows, exhibitions, and industry events to promote represented brands and secure new business opportunities· Team Collaboration: Worked with marketing teams to align promotional activities with brand goals and market demands.· Industry Trends: Monitored and analyzed market trends, competitor activities, and customer feedback to inform sales tactics and product positioning· Market Growth: Achieved consistent sales growth and expanded market share for represented brands within the territory