Sean Casey

Sean Casey Email and Phone Number

Vice President Optus Business - Sales and Customer Care @ Optus
Sean Casey's Location
Greater Sydney Area, Australia, Australia
Sean Casey's Contact Details

Sean Casey personal email

n/a
About Sean Casey

A dynamic and experienced telecommunications expert, retailer and channel market leader who has delivered exceptional annual growth for many years. Supported by worlds best engaged workforces, customer satisfaction and innovation.A proven capability at developing new businesses, managing complex integration of existing businesses, business turnaround and delivering on change management requirements to deliver significant operational efficiencies and performance improvements. A proven capability at leading large and disparate workforces across all territories and states of Australia and internationally, delivering to multiple customer segments, including consumer, business, enterprise and government via multiple channels which includes retail, indirect channels and direct sales.A customer focused, innovative, entrepreneurial and creative leader with a demonstrated track record in delivering sustained growth and bottom line results whilst developing strong, committed and successful teamsSpecialties: Customer Champion - integrate customer and front-of-house perspectives into strategic plansChange Leadership - implement strategy with discipline to deliver sustainable changeCommunication and Influencing - able to cut through complexity and build strong engagementInsight and Commerciality - realise commercial opportunities using analysis and intuitionPeople Leadership - build strong teams and talent pipelines to create and drive outcomesEnterprise Leadership - place the interests of the organisation firstBusiness improvement and TurnaroundBusiness planning and strategic engagementChannel Management (Consumer and Business)Telecommunications

Sean Casey's Current Company Details
Optus

Optus

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Vice President Optus Business - Sales and Customer Care
Sean Casey Work Experience Details
  • Optus
    Vice President Optus Business - Sales And Customer Care
    Optus Jul 2022 - Present
    Macquarie Park, Nsw, Au
    Full accountability for all Sales and Customer Care functions for Optus Business with broader dotted line accountability and responsibility for Products, Marketing, Strategy and Operations for Optus Business.
  • Optus
    Head Of Small To Medium Business (Smb) And Sponsor Digital Transformation Smb At Optus
    Optus Jul 2019 - Aug 2022
    Macquarie Park, Nsw, Au
    Responsible for the SMB segment for Optus and delivering on the Digital Transformation of the BU
  • Optus
    Director Of Soho/Micro (Small Business) Optus. Digital Transformation Lead Smb And Purchase - Optus
    Optus Mar 2018 - Aug 2022
    Macquarie Park, Nsw, Au
    End to end P&L responsibility for the SoHo/Micro (small business) segments for Optus. Full responsibility for customer experience, revenue market share growth and EBITDA outcome. The role holds full accountability for this important growth segment and includes responsibility for marketing, sales, on-boarding, service and base managementIn addition to this primary role I also have responsibility as the work stream lead for Optus's Digitally led Transformation program for the SMB segment and the Consumer Purchase journey with Optus. Both programs are to deliver Optus's target NPS outcomes, revenue market share ambitions, employee engagement and EBITDA benefit outcomes. These programs are primary work streams of Optus's significant digitally led transformation program
  • Optus
    National Franchise And Partner Director
    Optus May 2016 - Mar 2018
    Macquarie Park, Nsw, Au
  • Nawras
    Chief Of Sales And Distribution
    Nawras Oct 2012 - Jul 2015
    Al Ghubra, Om
    Managing and leading all sales and distribution responsibilities for all customer segments in the Sultanate of Oman
  • Nawras
    Executive Consultant Sales And Distribution
    Nawras Jul 2012 - Oct 2012
    Al Ghubra, Om
    Consulting to Chief of Sales and Distribution Nawras on strategy, organisation and operation of the Sales and Distribution Department of Nawras Telecommunications.
  • Sale Co. Saudi Telecom
    Director Of Retail
    Sale Co. Saudi Telecom Jan 2010 - Sep 2012
    Responsible for STC (Saudi Telecom) Retail for Sale Co in the kingdom of Saudi Arabia
  • Vodafone Hutchinson Australia
    National Retail Manager Vodafone And '3'
    Vodafone Hutchinson Australia Aug 2009 - Mar 2010
    London, Gb
    Responsible for the operational management, customer experience and sales performance for Vodafone and '3' Retail points of presence in Australia
  • Vodafone Hutchinson Australia
    Executive Consultant On Consumer Distribution Strategy
    Vodafone Hutchinson Australia Oct 2008 - Aug 2009
    London, Gb
    Consulting to Vodafone on their Consumer Distribution strategies
  • Telstra
    Director Of Branded Retail
    Telstra 2003 - Jul 2008
    Sydney, Nsw, Au
    Director of Branded Retail and Corporate Sales and Fulfilment
  • Telstra
    General Manager Telstra Shops And Sales And Corporate Business Support
    Telstra 1998 - 2003
    Sydney, Nsw, Au
    Responsible for the internal channel activities, fulfilment and support of Telstra Business and Enterprise customers. Operational Management of the Telstra Shop Network

Sean Casey Skills

Strategy Telecommunications Management Team Leadership Customer Experience Leadership Business Strategy Key Account Management Retail Change Management Sales Management Direct Sales Operations Management Team Management Team Building Product Management Business Development Coaching Sales Customer Satisfaction Channel Partners Strategic Planning Product Marketing Business Planning Negotiation New Business Development Sales Operations Competitive Analysis Retail Management Project Planning Channel Management Customer Engagement B2b P&l Management Channel Performance Improvement Planning Leadership Development Process Improvement Engagement Business Acumen Business Management P&l Strategy Development Budgeting Mentoring Analysis Vendor Relations Operational Turnaround Turnaround Strategy

Frequently Asked Questions about Sean Casey

What company does Sean Casey work for?

Sean Casey works for Optus

What is Sean Casey's role at the current company?

Sean Casey's current role is Vice President Optus Business - Sales and Customer Care.

What is Sean Casey's email address?

Sean Casey's email address is st****@****ond.com

What skills is Sean Casey known for?

Sean Casey has skills like Strategy, Telecommunications, Management, Team Leadership, Customer Experience, Leadership, Business Strategy, Key Account Management, Retail, Change Management, Sales Management, Direct Sales.

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