Sean Concannon Email & Phone Number

Hoboken, NJ, US

Hoboken, NJ, US

My work as an Atypon Solution Architect allows me to advise our clients in both pre- and post-sales roles. While I focus on migration/onboarding key clients, I also assist the sales organization with pitches, PoC development, and advice as an SME in our products. On the post-sales side, I migrate data, configure the platform, and handle major and minor.

Hoboken, NJ, US

As an Atypon account manager, I worked closely with key clients to share best practices and solve technical issues to enable and improve critical business processes. I was frequently tapped to resolve urgent issues, improving client confidence in our product and processes.About Atypon:Atypon develops publishing technologies for getting mission-critical.

Princeton, NJ, US

Managed our relationships with 12 learned societies hosting journals with HighWireRescued troubled relationship with key account worth $500k annuallyGarnered positive feedback from all accounts in regular surveysLeveraged issue resolution to frame new client requirements and develop/sell sustainable solutionsAchieved enhancement and new product sales goals

Milton Park, Abingdon, Oxfordshire, GB

Represented 70,000 ebook titles and a dozen electronic resources to institutional librariesRevived neglected territory in Northeastern US and Eastern CanadaRevamped divisional approach to metadata distribution, involving stakeholders worldwideHired and trained regional assistant sales representativeContinued with national account maintenance, incl B&T.

Milton Park, Abingdon, Oxfordshire, GB

Promoted in May 2014, taking over position vacant for previous five monthsRebuilt and expanded Special Sales team, maintained goal as sales declined elsewhere, Leveraged Salesforce.com to improve forecasting and sales successDeveloped and implemented sales plan to ensure all standout titles presented to key accountsMaintained sales volume for high value.

Milton Park, Abingdon, Oxfordshire, GB

Took over sales for high-value medical textbook line worth $500K gross annuallyGained experience and new business contacts selling to medical fieldMaintained sales volume and dollars with little new publishing (80% decrease in title volume)Added outside assignments covering national accounts

Built Sales/Marketing/Publicity from scratchNegotiated and managed relationship with Ingram Publisher ServicesHired and managed all cover designersSet up and operated metadata distribution to all potential resellersPlanned and executed marketing strategy - website, email marketing, publicity services, etc

Signed up publishers and prominent authors for branding/catalog websitesLed website production process as principal client contact/interface with developersUsed client service process to sell new features to existing clientsDeveloped new solutions for clients, using my knowledge of book publishing

Managed the trade organization representing independent publishers representativesRevived finances for Frontlist on Floppy programNegotiated transfer of Frontlist on Floppy Program to Above the Treeline, from Wordstock

Drove sales success for 40+ publishers to resellers in northeastern USIncreased sales at national chains, wholesalers, independent bookstores, college stores, museum shopsSigned up new publisher clients to exclusive sales agreementsKept current with 160 independent accounts with average $600k gross revenue each yearAccounted for 47% of volume in.

Trade show planning, membership development. strategy

Ba, English Literature

Certificate, Web Development