Sean Cotter Email & Phone Number

Bengaluru, Karnataka, IN

• Managed the Software Engineering team as we digitized the healthcare for our 20 regional hospitals. Directed a cross-functional team and vendors to deliver a mission-critical application. We expedited the software.
• Revitalized critical, behind-schedule,.NET Framework, software project by renegotiating scope and schedule with new vendor and key stakeholders, enabling successful delivery with augmented staff support.

Harrogate, North Yorkshire, GB

• We were tasked with establishing and managing the company's expansion into Malaysia. We built a team in Malaysia, secured office space, and initiated analysis and design for a new version of Office 365 licensing.
• We addressed longstanding software issues by prioritizing bugs with the product team and collaborating with the development team to assess technical interdependencies, reducing technical debt by 90%.
• Revitalized an underperforming software product through planning and requirements reassessment with business analysts, steering the team towards a new architectural direction, yielding a successful redesign and.
• We integrated international development team with the UK team, facilitating knowledge transfer and collaboration in bug resolution and software implementation while expanding the team to achieve a 30% reduction in.

• Served as technology leader for multiple clients and fostered business growth and customer satisfaction by introducing innovative features and capabilities. Trained staff in database design best practices.
• Revitalized MetLife's legacy Dental Management System by designing and developing Provider Profile Audit on Azure, improving claims processing and accounts receivable, enabling $750K savings and 20% increase in.
• Streamlined Asia Online Publishing Group's operations by migrating database to centralized SQL Server, boosting Marketing Leads department's system performance and saving 1.75 person months annually.
• Implemented low-code tool for Asia Online Publishing Group, collaborating with client staff for transition. Mentored staff in system and database design best practices, enhancing system stability and business value

Parsippany, New Jersey, US

• Led expansion of loan application software into diverse markets, adapting it to manage various account types. We implemented best practices to coordinate effectively between India and New Jersey teams. I oversaw the.
• We enhanced customer satisfaction by co-developing a product roadmap for the Prism application, yielding an additional $325K in sales.
• We revamped the entire software development cycle, improving the release success rate 3-fold and securing client approval for professional services worth $125K, enabling quicker and timelier software releases.
• Improved processes and structure of technical documentation for Prism application development, increasing productivity by 20%.

• I stepped into leadership roles with McGraw-Hill, Starwood Hotels and New York Life. We implemented agile processes, designed and batching components for a revenue optimization system, and migrated databases to updated.
• We reduced the production release cycle from 2 months to 2 weeks, enhancing performance and reducing coupling between the application and external services layer.
• Implemented a plan to upgrade McGraw Hill's MarkLogic database design, coordinating closely with users and various database groups to understand and address issue impacts.
• We established engineering and coding standards, driving a 25% improvement in development efficiency and a 25% reduction in defects, saving approximately $65K.

Wayne, PA, US

• Managed high-profile client relationships during critical periods, implementing 24/7 support teams that fostered in-person team collaboration and crisis management. Ensured data accuracy while effectively managing.
• We enhanced customer experience and conducted product demonstrations, contributing to securing $3 million in new sales.