Sean Couper Email & Phone Number

Nashville, Tn, Us

Nashville, Tn, Us

Franklin, Tennessee, United States

Implementation Project Manager / Team Lead Acumen Physician Solutions), Feb 2017 – Sept 2020• Promoted to Ambulatory Epic Team Lead responsible for a team of 8 Lab Specialists for implementing Lab build and testing for current Epic go-lives with over 100 3rd party lab interfaces.• Managed offshore Deloitte resources for lab orderable mapping process for conversion data between Epic and legacy systems • Worked independently and as a part of a team to accomplish all assigned tasks• Resolved problems of moderate scope by trouble-shooting applications and software within assigned systems area• Coordinated program and/or data moves from development to test/education and production regions working independently• Participated in ITS Change Management processes involving install upgrades, patches and fixes • Collaborated with clinical and IT departments with minimal guidance from project sponsors

Franklin, Tn

Accountable for ensuring successful implementations for all Healthways solutions (i.e. Well-Being Connect, Innergy, Quitnet and Financial Well-Being Powered by Dave Ramsey and Dr. Dean Ornish Program for Reversing Heart Disease) as well as customer platform/product migrations and re-launches. • Successfully migrated Healthways Be-Well program from our legacy solution to embrace with new offerings and newly developed applications on time and budget.• Performed several successful system migrations for customers bringing them from Healthway’s legacy system onto Embrace.• Served as Project Leader for Call Center Staffing Augmentation project, which produced a staffing model that aligned with the business and reduced the contract resources for overflow calls and spikes in peak times throughout the year.

Franklin, Tn

Six month engagement acting as liaison between HP and Healthways for their Transformation Initiatives. Three initiatives were identified; Implementation Cycle Time Reduction, Data Operation Optimization and Quality Initiative. Goal was reduce implementation cycle time while retaining quality in the implementation process and the Embrace Solution. • Worked with HP and Healthways employees to identify areas for improvement.• Documented business cases for identified improvements. • Submitted identified areas for project approval through the HP/Healthways Project Review Process.• Project managed two immediate product enhancement projects

Franklin, Tn

Provided Project Management for Horizon Business folder for 7 facilities with a budget of 1.3 Million dollars. Adopted CHS's Lean Methodology for Project Management. Successfully managed tasks to milestones and budget costs through the project.

Successful managing a team of Implementation Consultants responsible for implementing Horizon Order Management, Horizon Expert Orders and Closed Loop - McKesson’s patient medication safety concept; based around Horizon Expert Orders (CPOE), Horizon Meds Manager (Pharmacy) and Horizon Admin-Rx (Nursing Administration). Managed business for the North Central/North East Region of the United States to maintain organizations yearly G&Os by managing implementation costs through forecasting and scope/milestone achievement. Executed customer and internal events to successfully set proper expectations for deliverables and timelines to assure implementation timelines and budgets were met and customer satisfaction was achieved. Proven leader with talent for building trust as well as bring together, aligning and leading groups to work in concert to achieve successful results.

Sr. Implementation Consultant for McKesson’s Horizon Meds Manager Pharmacy implementations. Specialized in Closed Loop integration and mentoring. • Lead consultant for customers implementing McKesson’s CPOE product (Horizon Expert Orders) and Horizon Meds Manager to consult on proper integration with down stream systems. • Developed and implemented Horizon Meds Manager Mentor program emphasizing policies and procedures for successful on-boarding. Prepared new hires to be customer facing within 90 days post hire. • Member of Process Improvement team designed to carry out strategic policies and procedures to increase implementation efficiencies.• Implemented Horizon Meds Manager at single and multi-facility organizations. Exposure to MS SQL/MS SQL Server and Oracle for means to a successful implementation.

Health And Physical Education/Fitness

Certified Personal Trainer

Bachelor Of Science - Bs, Human Services, General

Activities and Societies: Pi Gamma Mu: International Honor Society

General Study/Emt/Nursing

Education record

Bachelor'S Degree, Human Services, General

Bachelor'S Degree, Human Services, General