Sean Cox Email & Phone Number

Phoenix, Arizona, United States

• Monitor and analyze data to confirm good data quality for $6.5B of state aid payment allocation.• Student data analysis and reporting including daily monitoring and monthly comprehensive analysis.• Financial data analysis and reporting for state and federal government, such as superintendent annual financial report, F33 and NPEF.• Recurring data requests for both internal/external state agencies, and data requests from school/charter districts and public.• User acceptance testing (new system, modification, and enhancement for the existing system as well)• Generation of an open enrollment report - a comprehensive report presenting average daily membership based on resident, non-resident and open enrollment by both local education agency and county level.• Provide technical training to school finance team.

Tucson, Arizona, United States

Core Responsbilities:• Consolidate and harmonize DOT complaint data and Net Promoter Scores to create a comprehensive dataset for analysis. • Utilize statistical techniques to determine the degree of correlation between DOT complaints and Net Promoter Scores, identifying potential causative factors and key drivers for predicted performance. • Analyze the data across different customer segments, flight routes, work areas, and service categories to identify specific areas of concern and excellence. • Investigate the underlying causes of significant correlations, pinpointing operational, customer service, or other factors that may be contributing to the observed trends. • Based on the findings, propose actionable recommendations for Frontier Airlines to enhance customer satisfaction, mitigate complaints, and improve overall Net Promoter Score

Tucson, Arizona, United States

• Managed daily operations of two recreation and wellness facilities of a combined 130,000 sq ft. to ensure cleanliness, safety, and wellbeing of all visitors. • Provided customer service to over 8,000 weekly visitors by creating a welcoming environment, finalizing sales, answering questions, and resolving conflicts.• Oversaw three employees each shift by leading them in task completion. • Served as the first responder to medical emergencies, evaluations, and incidents.• Completed detailed written maintenance requests, shift reports, and incident reports.• Awarded Manager of the Year in 2024.

Tucson, Arizona, United States

• Ensured the cleanliness and safety of two recreation and wellness facilities of a combined 130,000 sq ft. by completing the cleaning of equipment and enforcing safety policies.• Provided customer service by welcoming in over 8,000 weekly visitors, answering questions, and renting our equipment.• Assisted in emergencies, evacuations, injuries, incidents, and the completion of reports.

Bachelor Of Science - Bs, Management Information Systems, General

Activities and Societies: University of Arizona Esports Team (League of Legends), Esports Club, Eller Partnerships Office, Case Competition

Education record

Education record

Activities and Societies: Varsity Swim Team, Varsity Tennis Team, Junior Varsity Basketball Team, Debate Club.