Managing and guiding direction for the effective application of mission critical technology to support business operations and performance.

Municipal Government

Responsible for mentoring, managing and supporting third party system integrators (ServiceMax partners) as they implement the ServiceMax suite to our mutual customer.

Define business requirements, solution architecture, and assist with organizing and delivering the implementation.

Consulting and implementation services for enterprise customers.

The only complete suite of cloud-based mobile and social field service applications.

Ensure the safety and enjoyment of surfing guests and patrons

Astadia takes businesses to the cloud, increasing ROI and lowering TCO. As Salesforce.com's #1 partner, we have deep expertise in streamlining front office sales, marketing, and customer service.

Provide consulting, implementation, professional and educational services for successfully driving technology initiatives ranging from migration to cloud computing, Sales Force Automation, Customer Service and Support, Asset Management to ITIL v3 including Service Portfolio Management, Service Catalog, Service Demand Management, Service Financial Management and Service Level Management.

Directed enterprise Service Portfolio Management (SPM) software SaaS implementations; managed overall project performance, including status, timelines, costs, resources, and risks and direct communications with clients. Planned, managed and executed consulting engagements for proof of concepts, workshops and time and materials ITSM consulting engagements leading to successful client relationships and referrals. Formulated compelling proposals and detailed statements of work (SOW) for proposed consulting services. Directed daily activities of Technical Account Manager, key accounts, professional services resources and administered the professional services automation system. (QuickArrow).

Principal Consultant (pre-sales engineer) selling Enterprise IT Portfolio Management solutions. Performed functional pre-sales demonstrations and support activities resulting in sales of Planview Enterprise Portfolio Management suite: Presented detailed customer relevant solution demonstrations of Planview applications; Maintained an expert understanding of Planview products, domain expertise and intellectual property.

Developed and delivered packaged demonstration content, including all technical collateral (demo scenarios and data, diagrams, etc.) and sales tools, configuration instructions and white papers supporting GTMi (Go To Market Initiatives) for technical marketing and pre-sales.

Performed functional and technical pre-sales demonstrations and support activities resulting in sales of Troux Enterprise architecture solutions and services.

Recruited and built a channel of value-added resellers, and developed and executed sales and marketing launch plans for the Global Solutions channel sales of Heat IT Service Management products and services.

Performed technical pre-sales demonstrations and support activities resulting in sales of Peregrine Systems Enterprise Service, Asset and Change Management products and services: Presented detailed customer relevant solution demonstrations of Peregrine applications; Built Return on Investment / Purchase Justification documents for stakeholders and buyers; Maintained an expert understanding of Peregrine Systems products, domain expertise and intellectual property.