I am an experienced, hands-on leader and general manager with a diverse skill set derived from managing businesses comprehensively, instead of only via top and/or bottom-line results, for example. This flexible mindset translates to the value-add abilities to serve as a strategist, catalyst, organizer and driving force to network numerous business units together in the realization business objectives – whatever they may be. As a result, my background predominantly includes high-visibility roles and responsibilities with extensive executive exposure in the commercial banking and international money transfer industries. I have led numerous initiatives from inception to execution to performance tracking and sunsetting, all while balancing competing priorities and leading high performing teams. Key Highlights• Cross-Functional Collaboration: Partnered with multiple business partners across Western Union to launch numerous new money transfer products – including (but not limited to): account payouts throughout Southeast Asia and Africa; debit card payouts in Jamaica via a partnership with Visa; and Home Delivery services in Vietnam• Team & Talent Development: Successful leader with a proven track record of developing high-performing, mission-critical direct reports via a passion for mentorship – my goal is to always illustrate why my team’s work is important and how it directly impacts the businesses they work on. • Pricing: Developed segmented pricing strategy based on customer type (new, existing, lapsed, etc.) to achieve retention, acquisition and P&L goals. Accelerated Western Union’s principal growth by 80%. Implemented process to ensure cost per transaction is always factored into existing and new product pricing.• Market Analysis & Business Development: Expert at defining market landscape, identifying opportunities and developing the strategies and associated go-to-market tactics to deliver market success. • Customer Centricity: Consistent focus on customer base visibility and management. Grew new customers 10%-20% annually and by 35% over a 5-month period in 2022.