Sean Dewey Email & Phone Number

Virginia Beach, And Chesapeake, Va

Website administration, Website site design and integration,Search engine optimization for site, Search engine optimization for products,AdWords administration, Database/spreadsheet design and integration,Online sales management, Google Analytics administration/reports,Key Word and phrase audits, Research and write bi-weekly newsletter,Product and order tracking, Daily updates of social media,Search Engine Marketing, Lead funnel management, • Directly responsible for re-development/deployment of websites. • SEO/SEA practices for websites• Project management for systems installation• Developing/maintaining databases and spreadsheet tools to drive better client information, acquisition and revenue streams.• Developing improved processes to track potential revenue.• Development of spreadsheet tools and databases to research customer sociographics and demographics

Chesapeake, Va

Territory Management Business development Fire suppression system design Negotiation of local/regional service contractsGovernment and municipal bidding Private biddingSpecialized security systems design Federal/State code compliance proposals• Responsible for largest annual growth in sales for security and access control systems. • Directly responsible for security and fire clients.• Directly responsible for re-development and pricing schedule of commerce website. • Developing/maintaining sales databases and tools to drive better client acquisition and revenue streams.• Developing improved sales pipeline tool and processes to track potential revenue.• Writing spreadsheet tools and database reports to better track customer purchase information.• Designing specialized fire suppression systems for server areas.• Designing security and access control systems for proposals to clients.

Hampton Roads, Va

Managed, supervised and coordinated activities of workers providing telephone customer services and dispatching.Managing and directing all aspects of incoming/outbound call center operations.Implementing and reviewing call center policies and procedures.Developing and monitoring quotas for service volume and timeliness. Motivating call center agents to achieve high performance.Overseeing the design and delivery of all call center training programs.Monitoring calls for quality assurance.Recruiting and hiring new personnel.Conducting orientation sessions and arrange training for new franchisees and new hires.Evaluating performance and effectiveness of training programs.Developing evaluation procedures.Conducting or arranging for ongoing technical training and for franchisees and staff members.Conferring with management to identify training needs for projected changes and other factors.Developing and organizing operations/training manuals, multimedia visual aids.Plan, develop, and provide training using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings and workshops.Analyzing training needs to develop new training programs or modify and improve existing programs.

Chesapeake, Va

Sale Representative at Hiller SystemsTerritory Management Business development Fire suppression system bidding Negotiation of local/regional service contractsGovernment and municipal bidding Private biddingSpecialized fire systems design Federal/State code compliance proposals• Directly responsible for fire client sales.• Developing/maintaining sales databases and tools drive better client acquisition and revenue streams.• Developing improved sales pipeline tool and processes to track potential revenue.• Writing spreadsheet tools and database reports to better track customer purchase information.• Designing specialized fire suppression systems for server areas.

Hampton Roads, Va

Regional Sales/Operations Manager for 40+ Territories Territory management (40+ franchises) Franchise business developmentDesigning and teaching franchisee sales classes Monitoring franchisee compliance Negotiating Regional/National Service Contracts Developing and writing spreadsheet/database reports for franchise revenue monitoring Directly responsible for 40+ franchise partnersResponsible for moving business model toward improved development with small businessDeveloping sales tools with invoices and dreys to drive more revenue per call for franchise partnersDeveloping improved sales pipeline tool and processes to track potential revenueWriting spreadsheet/database tools and reports to better track/utilize customer informationDeveloping outbound calling program and processes for greater customer repeat businessWriting white papers on new and repeat customer acquisitionDeveloping greater same store revenue through creation of franchisee contestsEstablishing/maintaining preferred partner network for franchise partners to leverage better margins.Developing service agreement tools for easier field implementation.Developing budgeting tools for franchise partners for better management of revenueDeveloping, in conjunction with other managers, a “jump team” to help struggling franchise partners.Developing on-site training program in management and sales process for franchise partners

Regional Sales Manager, responsible for Virginia, Maryland and Washington, DCTerritory ManagementOutside Sales Dealer/Rep. network development Fire suppression system design Commercial ventilation system designContract negotiationGovernment and municipal bidding TroubleshootingFederal/State guideline complianceResponsible for moving business model toward improved development with distributors.Creating a dealer network for company’s products.Managing an outside sales team to move product and services beyond traditional customers.Designing integrated systems to combine commercial vent systems with fire suppression.Designing a service agreement maintenance program for systems sold through network.Designing and maintaining an installation network for contracting and troubleshooting.

Outside sales of fire and safety equipment for cities in and around Virginia Beach, VA