Sean D. Mack

Sean D. Mack Email and Phone Number

Technology leader aligning business strategy and execution. @ Amalgamated Market Of Knowledge
Sean D. Mack's Location
New York, New York, United States, United States
Sean D. Mack's Contact Details

Sean D. Mack personal email

n/a
About Sean D. Mack

CIO.com CIO100 award recipient and author of The DevSecOps Playbook. Visionary technology executive with extensive experience in cybersecurity, development, DevOps, platform engineering, program management, and architecture. Innovative leader driving global business strategy and transformation. Management of large, globally distributed teams with significant direct budget responsibility.Take companies from dysfunctional models to mature, globally-scalable, world-class organizations, aligning business strategy and execution. Team-based and lean approaches to process that deliver on-time, on-budget services to increase revenue and decrease costs.• Transformational leadership• Strategy development and execution• Budget management• Resource management and strategy• Mergers and acquisition leadership (M&A)• Business and technology alignment• Process engineering

Sean D. Mack's Current Company Details
Amalgamated Market Of Knowledge

Amalgamated Market Of Knowledge

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Technology leader aligning business strategy and execution.
Sean D. Mack Work Experience Details
  • Amalgamated Market Of Knowledge
    Author, Public Speaker, Fractional Cio, Ciso, And Cto
    Amalgamated Market Of Knowledge 2023 - Present
    New York, New York, Us
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  • Skillsproject
    Strategic Advisor
    Skillsproject 2023 - Present
    Boston, Massachussetts, Us
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  • Wiley
    Chief Information Officer (Cio) And Chief Information Security Officer (Ciso)
    Wiley 2019 - 2023
    Hoboken, Nj, Us
    Responsible for technology leadership for all enabling functions including cybersecurity, platform engineering, Site Reliability Engineering (SRE), end user services, and architecture. • Led transformation across cloud, DevOps, and service management (ITSM) resulting in 11% increase in velocity and 25% increase in mean time to resolve issues (MTTR) all while increasing employee engagement..• Drove cloud strategy and cost reduction program resulting in cost savings of $1.5M annually.• Received CIO 100 award in recognition of shared containerization and continuous integration and continuous development (CI/CD) platform.
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  • Xops, Inc.
    Co-Founder, Ceo, And Cto
    Xops, Inc. 2017 - 2019
    New York, Us
    Responsible for business and technology leadership of global technology firm focused on helping companies to run their infrastructure, operations, and cybersecurity more effectively and efficiently. • Built DevOps consulting practice serving as principal consultant for largest clients. Assisted in implementation of DevOps best practice leading to reduction in costs through automation.• Led the development and launch of open source operations management tools including best-in-class Synthetic User Monitoring tool, xSUM, and correlation and presentation engine, xView.
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  • Pearson Plc
    Vice President Of Operations And Applications
    Pearson Plc 2012 - 2016
    London, Gb
    Led operations for all Pearson internal and external applications and services, including Service Desk, Network Operations Center (NOC), Helpdesk, Global Monitoring Engineering, Operations Technical Services, Site Reliability Engineering (DevOps), Service Management, and Global Monitoring Engineering. • Oversaw stability initiative, resulting in 39% reduction in customer impact time and 67% reduction in priority 1 incidents.• Drove alignment of 110 development teams with operational and business counterparts, using custom DevOps competency/KPI model that drove down defect ratios and time to market.
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  • Experian
    Director, Global Product Development And Delivery
    Experian 2010 - 2012
    Costa Mesa, Ca, Us
    Managed global Operations Service Desk, Application Operations, Client Development, and Helpdesk groups. • Led development of unified toolset, improving infrastructure management with significant success in reducing downtime and improving request resolution times.• Implemented customized ITIL-based operational model and process across all business groups, including Incident Management, Change Management, Service Request Management, and Problem Management
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  • Realnetworks
    Sr. Director Technical Operations
    Realnetworks 2003 - 2008
    Seattle, Wa, Us
    Managed NOC and Infrastructure teams for globally distributed web based customers,Including Rhapsody.com, RollingStone.com, Real.com, Film.com, AT&T Video, and RealArcade.com.• Coordinated strategic budget plan with business partners, ensuring alignment between business strategy and technology investment.• Built centralized Network Operations Center from ground-up, improving customer response and resolution times while helping close critical sales opportunities.
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  • Thinktank, Llc.
    Director Of Technology
    Thinktank, Llc. Jun 2001 - Sep 2002
    Us
    Managed Development, Quality Assurance, Infrastructure, and Helpdesk groups.• Worked with business leaders to focus on delivering interactive solutions to our customers, increasing development business revenue by over 100%,• Developed company-wide development standards that incorporated generic, re-usable code components to improve time to market while reducing implementation costs.
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  • Inetlivetv, Inc.
    Chief Information Officer (Cio)
    Inetlivetv, Inc. 1999 - 2001
    Managed Telecommunications, Streaming Media, Systems, and Web Development divisions for streaming media company. • Worked closely with President and Chief Executive Officer to develop company strategy and align with three year plans.• Designed and built systems for web site and streaming media delivery, including distribution servers, dynamic name servers and network monitoring stations.

Sean D. Mack Skills

Integration Cloud Computing Enterprise Software Itil Management Software Development Leadership Program Management Team Leadership Agile Methodologies E Commerce Crm Project Management Linux It Strategy Vendor Management Data Center Process Improvement Operations Management Sdlc Agile Project Management Saas Strategic Planning It Management Quality Assurance Sql Start Ups Product Management Business Development It Operations Change Management Business Analysis Infrastructure Business Process Scrum Cross Functional Team Leadership Devops Business Strategy Business Intelligence Outsourcing Management Consulting Team Building Team Management System Architecture People Management Organizational Development Security Organizational Structure Servicenow Cybersecurity Telecommunications Xml

Sean D. Mack Education Details

  • Seattle University
    Seattle University
    Master Of Business Administration (M.B.A.)
  • University Of California, Santa Cruz
    University Of California, Santa Cruz
    Computer And Information Science

Frequently Asked Questions about Sean D. Mack

What company does Sean D. Mack work for?

Sean D. Mack works for Amalgamated Market Of Knowledge

What is Sean D. Mack's role at the current company?

Sean D. Mack's current role is Technology leader aligning business strategy and execution..

What is Sean D. Mack's email address?

Sean D. Mack's email address is em****@****ack.com

What schools did Sean D. Mack attend?

Sean D. Mack attended Seattle University, University Of California, Santa Cruz.

What are some of Sean D. Mack's interests?

Sean D. Mack has interest in Education, Environment, Poverty Alleviation, Science And Technology, Human Rights, Arts And Culture.

What skills is Sean D. Mack known for?

Sean D. Mack has skills like Integration, Cloud Computing, Enterprise Software, Itil, Management, Software Development, Leadership, Program Management, Team Leadership, Agile Methodologies, E Commerce, Crm.

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