As the Enterprise Cloud Computing Program Program Manager for the State of Washington IT, lead a team focused on delivering a cloud platform for the State and a complex federated portfolio of cloud transformation projects that impact 190 State agencies delivering services for 7M+ residents in the State of WA

Led global technical program management organization, across a diverse portfolio of products and services accountable for driving cross-functional transformational programs for Marketing, Real Estate & Facilities, Space Logistics, and Global SecurityResponsible for end to end delivery of transformational programs including strategy and road map definition, implementation planning and execution, and post delivery stabilizationSuccessfully completed strategy and scope definition inclusive of business requirements and operational processes and procedures for Google's global portfolio planning solutionDrove development and ongoing management of organization's annual KPIs and quarterly updates

Led science and analytics for the SVOD, TVOD and Channels businesses worldwide. Built pricing, promotions, and other systems to help customers engage with Prime Video. Developed business insights and partnered with business teams to deliver frameworks to improve speed and quality of strategic decision-making.

Led global program management, business development and operational efficiency teams responsible for new country launches, content licensing and operational risk mitigation. Created a knowledge base, processes and tools that enabled our in-country business teams to work without operational difficulties or technical challenges leading up to and post country launches.

Global head of the software catalog operations team (Seattle, DC, South Africa) of 40+ for AWS Marketplace including all aspects of partner onboarding, publishing, quality and security.Responsible for delivering business insights and metrics to the leadership team of Marketplace.Drove root cause analysis and process improvements which removed onboarding friction and enabled scale; leading to an onboarding throughput improvement of 27% and cost reduction of 33%.

Zones, Inc. is a $2B+ global provider of IT products and solutions. Accountable for leading a cross-functional global team of 250+ including Sales Operations, Contract and RFP Management, Business Process Improvement, Customer On-boarding, Product Information Management, Corporate PMO, and India office program management.

Responsible for all aspects of Global Operations in North America, China, Japan, UK, Germany and FranceAccountable for the strategic direction and operational metrics including delivery time, accuracy and quality

Led all aspects of Operations including Account Management, Editorial and Design. Responsible for hiring, leading and developing staff of 90+ person multi-location team whose key responsibilities include operations management, production and deal quality management. Increased deal production efficiency per head by 60% YoY while growing the team by 250%

Led org of 30+ strategic account teams focused upon onboarding strategic sellers onto the Amazon marketplace platform. Reduced merchant onboarding time from contract signed to merchant live by 30% by launching process improvements that increased operational efficiency

Promoted to build and strengthen internal asset management processes for multiple cross team functions including multi-currency derivative solutions, quantitative equity assignments and currency hedges. Responsible for the direct portfolio management and trading for over 250 accounts with assets exceeding $45B. Led a global team of 12 implementation managers specializing in transition management, portfolio analytics and implementation strategy while achieving Russell’s mandate of implementing the most efficient, risk-adjusted return for fund fiduciaries’ total plan assets

Senior Integration Manager – Merchant Integration May 2003 – July 2005Promoted to lead a team responsible for on-ramping hundreds of third party drop shippers and merchants into all Amazon.com categories. Able to bridge integration across disparate third party systems. Responsible for scoping, prioritizing and delivering a new enterprise-wide product targeted at both the drop ship and merchant populations.