Tales From the Floating Vagabond:Completing the second edition of a classic Role Playing Game with a team of six collaboratorsCreated core game mechanic and provided writing for five of the book’s nine chaptersRevised hundreds of pages of drafts drafts and written content from deceased game creator to finalize game rule bookCoordinating with design team to review and rework game as a result of playtest feedback and formatting needsShield of Faith Studios:Creator and sole author of Children of the Sun, described as “Mad Max meets the Aztecs” in addition to editing and writing for two hardback publications and a monthly magazine

Executes concept development and attraction design for themed entertainment.

LAHMAS creates events that aim to supplement the training of fencers from all over SoCal by providing workshops, small-group training sessions, and interactions that mix communities from different fencing backgrounds.www.lahistoricalmartialarts.com

HopSkipDrive is the innovator in youth transportation, getting kids to their highest potential by removing mobility barriers, one ride at a time. Through our proprietary technology and innovative safety measures, our platform provides transportation solutions for school districts and families across the country. The company started with three moms coming together to develop a solution to get their own kids where they needed to go, and has grown to serve more than 7 markets across the country. We have driven more than 5 million safe miles while getting 750,000+ kids to more than 6,000 schools along with providing service to seniors and persons living with disabilities.As a Safe Ride Support Team Manager, I trained and enforced policy to ensure that our riders were delivered safely, on time, and with excellence. Received escalations of all safety issues and assisted my team each day when the chips were down.I also created and executed training materials and reviewed my team's work to ensure excellence.

First internally promoted Customer Experience Team Supervisor (2018) and Manager (2019) leading teams of 11 remote specialists with various schedules covering weekdays, weekends, and operating a 24/7 on-call rotation with two other managersUtilized and trained team on application and programs; including Amazon Voice, ClickUp, GitHub, Google Docs and Forms, Kustomer, NorthPass, Slack, Small Improvements, Stella, Tableau, ZenDesk, and ZenDrive Member of Culture and DE&I Committees to ensure the building of a positive and inclusive work culture through social and business related goalsProject Management, Coaching, & DevelopmentManaged team completion of various work projects; including edits and re-writes of the company knowledge base, training, and marketing efforts to distribute across the company and ensure safety and success for each rideMonitored team and individual KPIs; including bi-weekly delivery of stats and ongoing coaching of specialists to ensure a 90% passing ratePartnered with Trust & Safety team to improve driver safety initiatives based on compliance and additional COVID-19 safety measures for drivers and passengers Cross-departmental meetings with Enterprise Success team to guarantee customer satisfaction and successful rides transporting 3,000 safe and successful rides per day Monitor a live customer satisfaction feed to provide real time coaching to specialistsHiring & Onboarding Screened applications and participated in panel of interview loops for ongoing hiring Developed launch plans for new hires over 30 / 60 / 90 days to ensure successful results in new roleConducted customer support shadowing as part of training for all new hires in the company for full understanding and experience of the importance of safety as part of the company’s mission

Author of Children of the Sun, "a detailed treatise on what was once the Valley of Mexico, where the People of the Sun forgo the use of all technology and return to the way of life led by the tribes that dwelt there thousands of years ago." Editor for the Umerican Survival Guide, Mind Games, and Crawling Under a Broken Moon.

Assists Casting Agents with sessions including working with camera, line reads, and use of Eco Cast software.

Working with HopSkipDrive has allowed me to witness and participate in the growth of a company from its nascent beginnings to a vibrant, growing company... day by crazy day!

General assistant duties including working with actors and use of LA Casting.

At Chicago Yacht Club, I managed a group of 200 volunteers, providing regular communication, training, and organization. I also worked year round to prepare the CYC Race to Mackinac, the longest running annual freshwater sailing race in the world.

Sales person, brand promoter, class instructor, and brewing assistant.

Worked to find jobs for people living with severe mental illnesses and addictions.

Assisted mentally ill persons in bettering their lives.