Sean Fenn Email & Phone Number

Embrun, On, Ca

Ottawa, Ontario, Canada

Ottawa, Canada Area

My work as a CSR at Label Innovation has given me great experience and skill development in the following areas:-Managing customer accounts and relationships-Managing and coordinating many concurrent projects through stages of planning, implementation and completion-Obtain pertinent information from customers to provide appropriate and accurate quotations based on their requirements- Managing the accounts of high volume customers as well as tasked with providing support to members of the sales team- Managing customer’s inventory to maintain Optimal Economic Order Quantity for best possible pricing, stock levels and shelf life- Working with customers and internal resources to resolve any issues relating to price negotiations, deadlines, order quantities, and press times- Reviewing and analyzing customer sales and buying patterns for forecasting and budgeting purposes- Searching for new opportunities to save company and customers money-Acting as an advocate for customers inside the company

Ottawa, Canada Area

Managed customer accounts and relationshipsAcquired new business via cold and warm callingDeveloped new and existing accounts sales of CCTV, Access Control and Security systemsEvaluated the demands and priorities of clientsQualified and evaluated suppliers and maintained vendor account relationshipsEntered, tracked and maintained customer ordersProvided post order supportIdentified and resolved any issues with my clients and suppliersArbitrated any disputes between my clients and suppliers or internal departmentsResponsible for sales budget planning and forecastingKept current knowledge of all CCTV and security products, systems and technologiesDesigned various security systems including CCTV and Access Control systems Received certification on several CCTV and Access Control software operating systemsManaged several large security projects from design, purchasing of goods, delivery and final completion

Calgary & Edmonton Alberta

Managed customer accounts and relationshipsAcquired new business via cold and warm callingDeveloped new and existing accounts sales of CCTV, Access Control and Security systemsCommunicated with customers via telephone, email, and face to face meetingsEvaluated the demands and priorities of clientsQualified and evaluated suppliers and maintained vendor account relationshipsEntered, tracked and maintained customer ordersProvided post order supportDesigned various security systems including CCTV and Access Control systems