Sean Serrano
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Sean Serrano Email & Phone Number

Associate Customer Support Technician at Applied Systems
Location: Greater Orlando, United States, United States 5 work roles 3 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Applied Systems
Role
Associate Customer Support Technician
Location
Greater Orlando, United States, United States
Company size
2694 employees

Who is Sean Serrano? Overview

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Quick answer

Sean Serrano is listed as Associate Customer Support Technician at Applied Systems, a company with 2694 employees, based in Greater Orlando, United States, United States. AeroLeads shows a matched LinkedIn profile for Sean Serrano.

Sean Serrano previously worked as Helpdesk Technician at Ascend Studios and Game Programmer at Lizard Lair Games. Sean Serrano holds Bachelor'S Degree, Digital Media - Game Design Track from University Of Central Florida.

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Email format at Applied Systems

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Applied Systems

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Profile bio

About Sean Serrano

Sean Serrano is a Associate Customer Support Technician at Applied Systems.

Current workplace

Sean Serrano's current company

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Applied Systems
Applied Systems
Associate Customer Support Technician
Orlando, FL, US
Website
appliedsystems.com
Employees
2694
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5 roles

Sean Serrano work experience

A career timeline built from the work history available for this profile.

Helpdesk Technician

Ascend Studios

Orlando, Florida, United States

  • Support clients’ AV systems and workstations in the hospitality, arts, technology, and religious fields in time-sensitive situations.
  • Troubleshoot, research, and resolve unique issues where documentation is limited.
  • Facilitate and maintain active communication with clients and manufacturers via phone and email.
  • Update job knowledge to better assist clients through education opportunities.
Nov 2022 - Aug 2024

Game Programmer

Lizard Lair Games

Orlando, Florida, United States

  • Added and reworked player abilities and mechanics for Volcanewt, a kaiju-style action city-destruction video game.
  • Implemented boss fight mechanics with health gates, phases, and objectives to destroy.
  • Set and control enemy spawn mechanics and frequency determined by level of destruction in the level.
  • Created enemy Al with roaming and attacking behaviors.
Oct 2023 - Apr 2024

Computer Technician

Pc Pitstop

Land O' Lakes, Florida, United States

  • Performed hardware diagnostics, virus, malware, and ransomware removal, data backup, hard drive recovery, OS reloads, and part upgrades/replacements on Windows and Mac computers.
  • Built custom desktops tailored to the customer’s needs and budget.
  • Replaced broken/malfunctioning screens on laptops, smartphones, and tablets.
  • Assisted customers with issues regarding their computer, printer, or network, either through the phone, in-store, or on-site.
  • Remotely accessed customers’ computers to assist and resolve issues.
Mar 2017 - Nov 2022

Claims-Specific Call Center Agent

Kforce Inc

Orlando, Florida, United States

  • Answer phone calls for claimants having issues with their unemployment claim
  • Assist claimants in navigating the CONNECT system regarding what their next steps should be, and how to access certain areas to input information or upload documents
  • Identify current issues holding back payment, and work to rectify them and/or walk the claimant through the steps in order for them to solve the issue and receive payment
  • Reset PINs for claimants locked out of their claim, and correct any wrong or duplicate information that may cause issues with payment
  • Verify claimants with sensitive information, and check for signs of unemployment fraud
  • After assisting the claimant with their claim, offer resources that may assist them with payment, shelter, food, etc., in the event that they are at risk of homelessness
Mar 2020 - Oct 2020
Team & coworkers

Colleagues at Applied Systems

Other employees you can reach at appliedsystems.com. View company contacts for 2694 employees →

NM Nithya Murali Nithya Murali Colleague at Applied SystemsLasalle, Ontario, Canada, Canada View → NM Nathan Mccolloch Nathan Mccolloch Colleague at Applied SystemsGreater Chicago Area, United States View → NV Nicholas V. Nicholas V. Colleague at Applied SystemsHammond, Indiana, United States, United States View → BD Brenda Dolliver Brenda Dolliver Colleague at Applied SystemsMatteson, Illinois, United States, United States View → LG Leslie Gonzalez Leslie Gonzalez Colleague at Applied SystemsEast Hartford, Connecticut, United States, United States View → NP Nivedita Patil Nivedita Patil Colleague at Applied SystemsHubli, Karnataka, India, India View → NH Nicole Hopkins Nicole Hopkins Colleague at Applied SystemsDallas, Texas, United States, United States View → NR Nicholas Reed Nicholas Reed Colleague at Applied SystemsPlainfield, Illinois, United States, United States View → TS Tim St. John Tim St. John Colleague at Applied SystemsWestminster, Colorado, United States, United States View → HL Hem Lata Hem Lata Colleague at Applied SystemsToronto, Ontario, Canada, Canada View →
3 education records

Sean Serrano education

Bachelor'S Degree, Digital Media - Game Design Track

University Of Central Florida

Activities and Societies: - Tau Sigma Honors Society - President and Vice President of PokeKnights @ UCF - Game Dev Knights - Gaming Knights

High School Diploma

Land O'​ Lakes High School

Activities and Societies: - Graduated cum laude - Marching band - School news (anchor, editor) - Lighting tech for drama troupe

FAQ

Frequently asked questions about Sean Serrano

Quick answers generated from the profile data available on this page.

What company does Sean Serrano work for?

Sean Serrano works for Applied Systems.

What is Sean Serrano's role at Applied Systems?

Sean Serrano is listed as Associate Customer Support Technician at Applied Systems.

Where is Sean Serrano based?

Sean Serrano is based in Greater Orlando, United States, United States while working with Applied Systems.

What companies has Sean Serrano worked for?

Sean Serrano has worked for Applied Systems, Ascend Studios, Lizard Lair Games, Pc Pitstop, and Kforce Inc.

Who are Sean Serrano's colleagues at Applied Systems?

Sean Serrano's colleagues at Applied Systems include Nithya Murali, Nathan Mccolloch, Nicholas V., Brenda Dolliver, and Leslie Gonzalez.

How can I contact Sean Serrano?

You can use AeroLeads to view verified contact signals for Sean Serrano at Applied Systems, including work email, phone, and LinkedIn data when available.

What schools did Sean Serrano attend?

Sean Serrano holds Bachelor'S Degree, Digital Media - Game Design Track from University Of Central Florida.

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