Sean Flintoft Email & Phone Number
@capita.co.uk
2 phones found area 207
LinkedIn matched
Who is Sean Flintoft? Overview
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Sean Flintoft is listed as Head of Customer Service & Sales at TalkTalk, a company with 2034 employees, based in York, England, United Kingdom. AeroLeads shows a work email signal at capita.co.uk, phone signal with area code 207, and a matched LinkedIn profile for Sean Flintoft.
Sean Flintoft previously worked as Head of Service Governence at Talktalk and Head of Business Customer Service & Sales at Capita. Sean Flintoft holds Btec National Diploma, Business & Finance, Merit from York College Of Arts And Technology.
Email format at TalkTalk
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AeroLeads found 1 current-domain work email signal for Sean Flintoft. Compare company email patterns before reaching out.
About Sean Flintoft
An accomplished senior operations leader with extensive experience spanning customer service, technical support, B2B and SMB service segments, across the telco and mobile/fixed industry.Most recently, Head of SMB service with Capita working with the recently combined Virgin Media O2 – one of the UK’s largest entertainment and telecommunications operators with over 40 million customers – with responsibility for delivering exceptional customer experience, sales, and sales through service. Previously held progressive operations leadership roles including Head of B2B Services ( Fixed and Mobile); Head of Technical support ( Fixed and Mobile); and multiple Customer Services roles with Capita, BT mobile, O2 UK and Telefonica.A Trusted Advisor to Executive Leaders and Directors, I have led and supported as a subject matter expert in major programme and contractual changes.Now seeking next Operations Leadership role transforming and driving performance at a leading UK company.Specialties: Management of Partners Negotiating changeCreating Customer centric technical support teamsStrong communication skillsCreating logical customer journeys Excellent interpersonal and relationship building skillsVisionary but also “hands-on” to ensure successInstinctive, intuitive and genuinePragmatic and flexible approach to changeVery experienced in people management, influencing and negotiation skillsResults orientated
Listed skills include Management, Contact Centers, Telecommunications, Customer Experience, and 18 others.
Sean Flintoft's current company
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Sean Flintoft work experience
A career timeline built from the work history available for this profile.
Head Of Business Customer Service & Sales
- Leadership: Heading up the delivery of service to VMO2’s Business customer base, ensuring delivery of all agreed commercial KPI’s. Team of 3 Senior Operational Managers, each with 6 Team Managers who in turn led their.
- Regulatory Compliance: Responsible for regulatory compliance of all related organisational processes and policies on service and sales due to the FCA requirements.
- Partnership and Commercial: Leading the weekly and monthly delivery of service results to the client, ensuring ongoing plans are up to date and aligned to deliver to both support the client’s requirements and also.
Head Of Enterprise Service And Business Provisioning
Heading up the In-life service teams for Telefonica’s largest Enterprise corporate customers. Alongside the Service teams I also led the support functions including Business provisioning and the Complex technical support teams for customers with a converged service of mobile and fixed services. Team of 6 Senior Operational Leaders each with up to 4 Team.
Senior Operations Manager - Technical Customer Support
- Operational Leadership: With the launch of data services (WAP/GPRS) a new function was created to support the technical requirements on support and to help customers use new services delivered to the mobile service.
- Key Achievements:o Managed multiple technical support functions to support consumer, business, and large enterprise customers. This ranged from a single user issue through to large complex solutions from design to.
Operations Manager - Select
- Operational Leadership: Select was the brand name given to the highest value (under 20 handsets ) O2 customers. Launched as a concept in 1999 with just 5k customers, the area became a permanent service offering (since.
- Key achievements:o Led the team from the initial launch day, having delivered the customer experience training to the 12 agents we launched with.o Delivered the highest levels of customer experience ever seen in the.
Operational Team Manager - Bt Mobile
Led a team of 15 agents delivering first line customer service to BT Mobile customers. My role was to support, coach and lead the agents to deliver exceptional service to BT’s mobile customer base.
Training Officer - Customer Care & Sales
BT took its first step into driving Sales through service via its inbound contact teams. I was selected to be certified trainer via an American company called KASET, once certified I spent 3 years travelling between the various BT service sites in the North and Scotland to deliver 2- and 3-day training courses for any BT employee who was customer facing.
Colleagues at TalkTalk
Other employees you can reach at talktalk.co.uk. View company contacts for 2034 employees →
John Cropper
Colleague at Talktalk
Greater Cheshire West And Chester Area, United Kingdom
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NW
Nicole Windvogel
Colleague at Talktalk
City Of Cape Town, Western Cape, South Africa, South Africa
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GM
Gill Murphy
Colleague at Talktalk
Stevenage, England, United Kingdom, United Kingdom
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RJ
Robyn Jonathan
Colleague at Talktalk
City Of Cape Town, Western Cape, South Africa, South Africa
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JG
John G.
Colleague at Talktalk
Ickleton, England, United Kingdom, United Kingdom
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RW
Ross Webb
Colleague at Talktalk
Warrington, England, United Kingdom, United Kingdom
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ZG
Zandy Gumede
Colleague at Talktalk
Durban Metropolitan Area, South Africa
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DJ
Dora Janeković
Colleague at Talktalk
Croatia, Croatia
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OK
Opal Knot
Colleague at Talktalk
Baltimore City County, Maryland, United States, United States
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JC
John Cropper
Colleague at Talktalk
Greater Manchester, England, United Kingdom, United Kingdom
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Sean Flintoft education
Btec National Diploma, Business & Finance, Merit
Education record
Education record
Frequently asked questions about Sean Flintoft
Quick answers generated from the profile data available on this page.
What company does Sean Flintoft work for?
Sean Flintoft works for TalkTalk.
What is Sean Flintoft's role at TalkTalk?
Sean Flintoft is listed as Head of Customer Service & Sales at TalkTalk.
What is Sean Flintoft's email address?
AeroLeads has found 1 work email signal at @capita.co.uk for Sean Flintoft at TalkTalk.
What is Sean Flintoft's phone number?
AeroLeads has found 2 phone signal(s) with area code 207 for Sean Flintoft at TalkTalk.
Where is Sean Flintoft based?
Sean Flintoft is based in York, England, United Kingdom while working with TalkTalk.
What companies has Sean Flintoft worked for?
Sean Flintoft has worked for Talktalk, Capita, O2 (Telefónica Uk), O2, and Cellnet - Bt Mobile.
Who are Sean Flintoft's colleagues at TalkTalk?
Sean Flintoft's colleagues at TalkTalk include John Cropper, Nicole Windvogel, Gill Murphy, Robyn Jonathan, and John G..
How can I contact Sean Flintoft?
You can use AeroLeads to view verified contact signals for Sean Flintoft at TalkTalk, including work email, phone, and LinkedIn data when available.
What schools did Sean Flintoft attend?
Sean Flintoft holds Btec National Diploma, Business & Finance, Merit from York College Of Arts And Technology.
What skills is Sean Flintoft known for?
Sean Flintoft is listed with skills including Management, Contact Centers, Telecommunications, Customer Experience, Stakeholder Management, Team Leadership, Strategy, and Strategic Partnerships.
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