- Provide clients of the University of Tennessee with solutions to complex technological issues- Ensure security standards are being met by any persons attempting to use University of Tennessee systems- Develop and update Enterprise System Applications- Oversee student use of the UTC E-Sports complex- Analyze and report previously unknown technological issues within the University of Tennessee system- Trusted with handling student and staff personal devices in order to resolve issues

During my time in the National Guard, I have participated in several training exercises and have built a variety of skills. Additionally, I have deployed under the Ohio National Guard in support of Operation Inherent Resolve.

- Utilized various information sources, including open-source intelligence, to compile comprehensive threat assessments- Tasked and coordinated multiple ISR assets simultaneously on a daily basis, optimizing Imagery, Geospatial, and Signal Intelligence collection efforts across diverse operational environments- Developed and implemented strategic collection taskings to maximize intelligence gathering efficiency, directly contributing to mission success- Dynamically re-tasked airborne ISR assets to respond to imminent threats to U.S. and allied forcesIndividually planned and directed armed aerial overwatch missions for distinguished visitors including the U.S. Secretary of Defense, the Chairman of the Joint Chiefs of Staff, and the Chief of Staff of the Army- Led development of training for the American, UK, French, Canadian, and Australian joint forces to maximize threat intelligence- Awarded the Army Commendation Medal by the CJTF-OIR Commander, Major General Matthew McFarlane- Awarded ISR professional of the month in June by the ISR Division Commander

- Responsible for training 4 new hires- Assisted in supervising 5 employees per shift- Provided exceptional customer service while handling complaints and fulfilling special requests- Ensured compliance of safety standards - Named Employee of the Month in November 2020