• Partnered with Government Agencies to reduce youth incarceration rates in King County.• Responsible for responding to incidents of gang violence and coordinating victim support. • Built and maintained high level relationships with program partners, local law enforcement, and elected officials. • Accountable for maintaining data and generating comprehensive reports demonstrating program impact.• Trained and supervised Outreach Workers to engage and case manage youth in at risk communities.• Supported organization fundraising efforts through grant writing and donor solicitation.

• Motivated, inspired and equipped participants from at risk communities to overcome personal barriers through comprehensive case management. • Built a network of private and public program partners to support youth through internships and employment.• Created and implemented culturally relevant curriculum for program participants to develop life and job readiness skills. • Captured participant engagement, challenges and successes to meet government contract expectations.

• Created patient centered processes to coordinate the intake of medical referrals from county wide community clinics.• Developed staff focused strategies to maintain patient service standards and data entry expectations during clinic peak hours. • Supported call center agents as there supervisor through training, process oversight, and modeling of patient service best practices.

The Sales System Designer is responsible for providing system design and sales proposals to affluent customers seeking premium electronics solutions. The SD is empowered to provide a premium level of service to our customers by having several work hours per week scheduled in the field, traveling to the customer's home to perform advanced level consultations in order to evaluate needs, build relationships, prepare proposals and present bids. These field hours also provide an opportunity for the SD to build their book of business with direct marketing and building relationships with builders, architects, interior designers and local Magnolia Audio Video stores. The SD role will also be responsible for store merchandising, Area of Responsibilities (AOR), their personal training and other operational duties as assigned.