Sean Goodwin Email & Phone Number

Chattanooga, Tn, Us

Chattanooga, Tn, Us

Projects (some):Long-Duration Targeted ImprovementDigital Payment Modernization interaction with JPMC, FIS TRAX and Broadridge for outbound and inbound paymentsWorkiva WDESK & WDATA usage to support Finance, Legal and Regulatory Affairs for NAIC reportingTableau for Enterprise Payment MetricsOnboarded OnSpring, LogicManager, AuditBoard, NetDocuments, Contract Express, Litera Compare, Gain Compliance, MonitaurReserve Valuation support for CalcFocus/Achieve implementationApps:AnaplanEssbaseGTreasuryBlacklineClearwaterConning Allocation Optimizer and FIRM Porfolio AnalyzerOpenText Content SuiteOnSpringAuditBoardLogicManagerThompson Reuters Contract Express and Legal TrackerNetDocumentsFIS ProphetReinsuranceIBM OpenPages GRCQuorumLitera CompareDiligentSAGE FASGain ComplianceSASTrintech UPCSMicrosoft Purview eDiscoveryOneTrustABBYYRADARMonitaurTechnology:Generative AI model governance for compliance, model drift and biasTeradataSnowflake DBTableauDataStage.NET/C#SQL ServerRESTful APIAlteryxAWS CloudEmployee Network Groups:UNITEdupLIFTVolunteer:tnAchievesUnited Waycharity: waterAspire 2023 winner

Chattanooga, Tn, Us

Application Management for Legal and Compliance, HR, Payroll, Enterprise Audit, and Supply Management [Procurement] including Travel, Property and Asset Management. Manage and support Workday [HR, Payroll, Supply Management, PRISM, Workday Extend, AI], OpenText Content Suite and eDocs, IBM StoredIQ, SIQ4L, IBM Optim, ABBYY, Concur, Aravo, Scout RFP, SciQuest, Serraview, WalkMe, PeopleDoc, Utmost, OneTrust, YourCause, Radar, WINGS, LTtax, Legaltracker, Workiva and others including custom apps.Run Team Management for all of Corporate Systems [~200 apps] with a combination of Unum technical staff and extended support from Cognizant. Using ServiceNow platform for ITSM. Focus on Incident and Problem management, emergencies, break/fix, and minor enhancements. Business Continuity through Assurance. DR activities. Nutanix shift. Failover Failback testing. Support and testing for all infrastructure initiatives. Transition from TFS to Git and AzureDevOps. Jenkins, Sonarqube, JFrog Artifactory, Dactile to achieve CI/CD goals.All teams managed utilizing SAFe Agile processes, CA Agile Central tool, and Clarity PPM.

Paris, France, Fr

Application Managed Services Program Manager for Finance, Corporate, Merchandising and Supply Chain workstreams for system enhancements distributed across several scrum teams on the Corporate Release Train and the M&SC Release Train.• Profit shape for increased CM% and DVI for the Corporate and M&SC project teams by presenting and arranging rightshore mix of skillset experience on the teams, reusable assets, and productivity improvements.• Coach teams on SAFe Agile methodology as well as Meijer standards and procedures. • Consult and define Features and User Stories with multiple Product Managers and Product Owners; Assist developers, QA, and PO with User Story definition and acceptance criteria as well as provide technical specifications where needed.• Manage HR-related activities, such as interviewing, negotiating, and hiring as well as performance improvements, appraisals, and terminations, both onshore and offshore.• Opportunity identification and implementation of Automation for testing and QA.• Ensure compliance with SLAs by monitoring progress and preparing Program Increment (PI) and Sprint metrics for review and continuous improvement.• Evaluate developer performance and adjust service model as needed with Release Train Engineers and Solution Train Engineers to ensure success.• Consult with Scrum Master, PO, and PM on outcomes and deliverables as well as taking on additional work efforts.• Lead cross-LOB projects, such as for our SAP integration work, Retail POS interactions like Scan-and-Go, Illinois Shipt home delivery liquor tax, Ohio and Wisconsin Tax Holidays, etc.• Consult with Service Delivery Managers, both onshore and offshore, to leverage resource pool and skillsets plus knowledge sharing.

Grand Rapids, Michigan, Us

Manage a team of business analysts, systems analysts, and developers including offshore contractors. The business areas of coverage are GL, AP, AR, Cost Accounting, Vendor Accounting, Sales Accounting, Fixed Assets, Corporate Projects, Tax, Internal Audit (Physical Inventory, Ad Audit, Trailer Audit, Reverse Logistics Audit), Loss Prevention Analytics, Product Recalls, Freight, U.S. Customs, EDI Invoice processing, B2B AP invoicing, Reclamation, Unclaimed Property Compliance, and Banking Reconciliation. Managing annual maintenance and project capital and expense budgets between $500K - $1.5M.

Meriden, Ct, Us

Performed as Project Lead, Business Analyst, Systems Analyst, and Developer…• JDA CRM implementation of the POS systems and integration with direct mail partner, Experian (CheetahMail), and analytics partner, Datamann, Inc.• “EMS Rewards” project, the first EMS Loyalty program, which taps into the customer acquisition and sales attachment of the POS JDA CRM solution and analytics. Led RFI/RFP process for a loyalty partner resulting in the selection of Smart Button (AMIA).• Mobile iPad kiosk solution for our retail store guides to use in their sales conversation including out-of-stock online customer ordering with free shipping; developed and launched a new iPad mobile retail app for interactive catalogs, promotions, and professional outfitting recommendations. • Designed, built and deployed a CMS solution for the Marketing and Merchandising departments with role-based workflows. The technologies used were Alfresco ECM, Apache Tomcat, Linux, MySQL, and an ESB from Information Builders. • Google Apps deployment to the enterprise.

Keene, New Hampshire, Us

Computer Science Department. Utilized Blackboard as a web-based teaching tool.

Keene, Nh, Us

Managed EDW and Microstrategy BI resources responsible for reporting projects and tasks as well as production support.• Implementation of a Lot Management System with Finance to track all the cost components of product sold from purchase order to delivery.• DataStage 7.5 to 8.1 upgrade.

Keene, Nh, Us

Directed a critical path team of project leaders, analysts, and developers responsible for managing all retail customer-facing IT systems and activities. The primary responsibility of the team was to lead new supply chain/retail relationships. Secondary responsibilities included mass vendor and item loads, customer product costing and allowances, ad bookings and procurement impacts on behalf of retail customers, managing dead and excess inventory, product forecasting, order recommendations, customer SLA reporting, and billings/ inventory depletion.

B.S., Psychology

M.S., Information Technology Management

A.A.S., Computer Science

Diploma, Academic Studies

Sap Netweaver Application Server Fundamentals, Sap

Fico Overview And P2P, Sap