Sean Harley Email & Phone Number

London, United Kingdom

Global

I could write a wordy passage with many great corporate buzzwords words, but in the end it comes down to….Innovation and strategy, whilst focussing on delivery / customer experience / transformation, formulating a team of motivated and great people with a reward based culture - doing what it takes to get the job done!

London, United Kingdom

Providing specific consulting expertise to help organisations promote, develop, lead and effectively facilitate enterprise wide Business Transformation projects which have IT at there heart and as there key enablerCurrent engagements include:• Office relocation to 3 new London based offices which need a complete IT & AV fit out supporting business transformation project;• Provision of a new Unified Communications solution for 1700 UK and International based employees delivering state of the are collaboration environment;• Migration of 1700 staff from an internal Exchange system to Office 365 solution providing business savings and productivity gains• Replacement of technology solution enabling enhanced secure connectivity to infrastructure services• Review of WAN infrastructure and respective upgrades to support business growth in local and emerging markets

St Albans, United Kingdom

Specialist Company, part of the BskyB group, providing services to a select number of FTSE 100 companies providing world class consumer/media insight solutions and real time advertising/customer management capabilitiesMy role is to provide vision and leadership for developing and implementing infrastructure technology initiatives. Responsible for the planning, implementation and support of enterprise IT systems supporting Sky IQ’s business operations to improve cost effectiveness, service quality, and business developmentMain areas of responsibility:• Involvement in strategic and operational planning to achieve required business goals - delivering innovation, prioritisation of IT initiatives, evaluation, deployment, and management of current and future IT systems• Participation in strategic and operational governance processes within Sky IQ as a member of the senior management team.• Developing and maintaining an appropriate Technology Operations (Datacenter, Architecture, IS Security, Infrastructure Delivery and Technology Support) structure that supports the needs of the business.• Establishment of Technology Operations goals, objectives, and operating procedures.• Cost-effective investment of financial resources into Sky IQ’s technology environment including staffing, sourcing, purchasing, and in-house development.• Responsible for the Technology Operations operating and capital budgets.• Coordination and facilitation with stakeholders to define business and systems requirements for new technology implementations.• Ensuring continuous delivery of Sky IQ Technology Operations services through oversight of service level agreements with end users and monitoring of IT systems performance.• Holder of strategic relationships between internal IT resources and external entities, including Sky, vendors, and partners.• Recruitment, development, retention, organisation of department inline with budgetary objectives and HR policies.

Working with innovative software startups to deliver quick results and strong business benefits to UK organisations. Current company profiles include:Emerging BSM vendor - Designed around three core ingredients, SIMPLICITY, AFFORDABILITY and AGGREGATION a solution that can take the crown for most affordable and easiest to use enterprise management solution available.Workflow Management Vendor - Automating complex service tasks (e.g, release, deployment, rollback and troubleshooting) across interdependent multi-tiered applications.Both organisations demonstrate significant benefits around cost reduction, risk mitigation and time-to-market.

Responsible for direct management, growth and development of EMEA Technical Services organisation (incl pre and post sales) taking Nimsoft from a technically driven sales organisation to a more solution orientated sales organisation.Primary responsibilities and achievements:• Key contributor on EMEA management team that ‘doubled’ the size of the EMEA organisation in its first year from a revenue perspective.• Deputising for EMEA VP, attending Sales Forecasting calls ensuring adoption of sales methodology (Miller Heiman)• Technical Management Lead on major opportunities >$500k• Presenting at customer events and seminars, EMEA Product• Management relationship, Management of resources for Pre and Post sales activities, Customer Satisfaction Escalations• Pre-Sales Development program• Generally ‘raising the bar’ in respect to the technical services team

Following the acquisition of Mercury by HP I was asked to take the role of BSM/uCMDB Pre-Sales Manager for the UK - this involved managing a team of 13 people from the acquired Mercury organisation and also the heritage HP Openview organisation across the UK.i was also involved in some of the key business deals related to the UK and the major growth area for HP Software at the time, BSM/uCMDB where I was personally engaged in opportunities that saw multi-million dollar deals closed.

This role was put in place to support Planning from regional Business to Territory to Account and Opportunity Planning.This role supported Business Development by actively supporting and helping to create key opportunities in the early stage by creating and building key programs that can be executed across EMEA.I delivered executive Presentations to Customers prospects and key partners as an established Executive advisor.I was also the instrumental link between Product/Solution marketing and Sales/Presales to drive and operationalise programs within the various regions this included the development of a strategy (BSM for Payments) within HP Software which has now been adopted WW by HP FSI Organisation, mentioned in Ann Livermore's (Head of TSG, HP) 2008 Strategy Session. This work resulted in >$4m closure at large UK Retail Bank and $20m pipeline activity for other UK / Global banks.

Supporting pre-sales and services division from an EMEA Practice perspective. Primary responsibilities and achievements: • Responsible for enablement of System Engineers and Professional services activities across EMEA, working with pre-sales management, services and sales management • Introduction of Best Practices into EMEA Consulting organisation for Application Management (AM) • Working closely with sales management to establish account management methodology and sales process / strategy on key accounts • Responsible for EMEA feedback into Product Management / Planning process, ongoing and twice yearly • Key involvement within key ‘strategic and global’ accounts within EMEA – such as Accenture, DHL, BT Consulting & SI, Rabobank, KMD, HBOS, Lloyds, Aviva (Norwich Union), Tieto Enator, and Vodafone

Pre-Sales Management division focussing on a team of people delivering pre-sales around Mercury's Application Management Solutions

Development of Business Consulting services around ‘getting the most from your EMS investments’. Primary responsibilities and achievements:• Working with Partners on development of consulting offerings around initiative• Supporting and providing development feedback ‘junior’ staff in relation to execution of engagements around initiative• Working with clients on validation of strategy offerings focussed around Infrastructure, Asset, Storage, Security, Organisation Management of EMS investments

UK Region Consulting ManagerDriving direction of UK Region Consulting practice. Responsibilities and achievements:• Building of UK Region Consulting organisation from scratch including recruitment, support of deals, implementation of processes, sales engagement, best practice contribution, margin management (with direct support from allocated finance specialist)• HR Management of 4 direct line management with 53 people spread across 4 areas• Management $12.8 million yearly revenue stream with 30% margin expectation• Recognition from US Naval Command on professional project implementation

Field Services Group, Technical Manager • management of pre-sales team of 20 people to ensure maximum engagement and success with sales teams within UK Region• Support for several ESM areas such as desktop, storage, security, infrastructure and event management• Development of solutions specifically around security management• Responsible for technical alignment for success of Unicenter business unit at CA moving from x% to over 40% contribution to overall solution sales in UK RegionSE, EMEA Strategic AlliancesWorking on EMEA / globally focused outsourcers such as EDS, CSC, Origin Atos. Responsibilities and achievements:• Taking a product which was just a number 9505 to a recognised brand Unicenter within Global SI’s• Focused on driving usage of Unicenter product range with key accounts managed by SI’s to maximise usage to allow sales teams to build business case for global enterprise license agreements• Building a team of SE’s across EMEA to support Global SI’s