Professional ProfileA senior IT professional with significant global experience within the financial services industry. Working across Asia-Pacific and the EU, with close contact with the business managers, developed a solid understanding of modern IT infrastructure at both the global and local level and it's perception from the business.A dedicated and efficient worker with strong analytical skills who is very up to date with technological developments. A clear, concise communicator with the ability to provide clarity to both colleagues and clients.Increasing project work and strong business skills combined with a strong drive to develop, have promoted a keen interest in applying technical experience to a dynamic work environment where the balances between technical understanding, cost control, team communication, business direction, security and timely delivery are paramount.Specialties: anti virus, backup, change management, computer hardware, consolidations, contract management, CRM, customer relations, desktop pc, disaster recovery planning, documentation, hiring, ITIL, mcafee, MS Exchange, MS Office, MS Windows, networking, PABX, policy analysis, PRINCE2 practitioner, printers, project planning, routers, SAS70, scanners, server consolidation, SLA, technical training, telecommunications, upgrades, visio, VMWare