Sean M. Hicks

Sean M. Hicks Email and Phone Number

CEO & Chairman at New Leaf Service Contracts Inc. | Warranty and Service Contract Solutions | Sustainability | Servant Leader | Crimson Tide Fan 🐘 @ New Leaf Service Contracts, Inc.
Sean M. Hicks's Location
Keller, Texas, United States, United States
Sean M. Hicks's Contact Details
About Sean M. Hicks

Sean Hicks is a seasoned executive with over 30 years of experience in the retail service and service contract industry. He is the CEO of New Leaf Service Contracts, a leading provider of warranty solutions that offer innovative products and customized programs to millions of customers nationwide. Sean's core competencies include new business development, process improvement, and income statements. He has a proven track record of increasing sales and profitability, as well as implementing workforce management and sustainability initiatives. He is also the principal of SMH & Associates LLC, a management consulting firm. Sean holds a bachelor's degree in Business Administration from Kennedy Western University. Sean is passionate about serving his city and community, and enjoys reading and watching Alabama football.

Sean M. Hicks's Current Company Details
New Leaf Service Contracts, Inc.

New Leaf Service Contracts, Inc.

View
CEO & Chairman at New Leaf Service Contracts Inc. | Warranty and Service Contract Solutions | Sustainability | Servant Leader | Crimson Tide Fan 🐘
Sean M. Hicks Work Experience Details
  • New Leaf Service Contracts, Inc.
    Chief Executive Officer
    New Leaf Service Contracts, Inc. Sep 2011 - Present
    Irving, Texas, Us
    Responsible for all sales, marketing, and operational aspects of the company.
    View
  • Smh & Associates Llc
    Principal
    Smh & Associates Llc Jul 2011 - Present
    Management consulting services.
  • Warrantech Corporation
    Executive Vice President
    Warrantech Corporation Jun 2006 - Jun 2011
    Fort Worth, Texas, Us
    Led all sales, marketing, and operations of two divisions of the company, Consumer Products and Home. Increased sales by more than 200% and EBITDA by over 100% in the last three years.
    View
  • The Loan Link Center
    General Manager
    The Loan Link Center 2005 - 2006
    Madison, Wi, Us
    Ran the operations of BPO company that provided call center, lending, and processing services for the credit union industry. Saw an increase in the customer base by 50% while leading the company through an acquisition by CUNA Mutual Group.
    View
  • Travelocity
    Director Of Business Operations & Planning
    Travelocity 2004 - 2005
    Responsible for the workforce forecasting, hiring, training, and cost control for multiple contact centers in the US and India. Outsourced multiple call centers to BPO companies in India resulting in multi-millions in savings.
  • Nissan Motor Acceptance Corporation
    Senior Manager - Nmac
    Nissan Motor Acceptance Corporation 2002 - 2005
    Yokohama-Shi, Kanagawa, Jp
    Responsible for the customer service operations for a lease and loan portfolio of over 1M customers. In addition, ran the end of lease call center operations for the company.
    View
  • Warrantech
    Chief Operating Officer
    Warrantech Jul 1997 - Apr 2002
    Fort Worth, Texas, Us
    Responsible for all aspects of the consumer products and home businesses for the company.
    View
  • Parago
    Exective Vice President Of Client Services
    Parago 2000 - 2001
    Lewisville, Texas, Us
    Led the on going account management of all clients of the company. Including SWB, Staples, and Verizon.
    View
  • Montgomery Ward
    Director Of Product Services
    Montgomery Ward 1993 - 1997
    Ran the service operations of the company which included over 138 locations and 1,500 employees. Responsible for all service repair events of purchases made at the retailer that had more than 600 stores. In addition, ran a region and district before taking over as the Director of Product Service.
  • Sears, Roebuck And Co.
    District Operations Manager
    Sears, Roebuck And Co. May 1986 - Nov 1993
    Chicago,, Il, Us
    As district operations manager I ran six locations in Northern LA, and East TX. Employed over 150 employees in these locations. Prior to this role held multiple roles in other servicer locations and retail stores.
    View

Sean M. Hicks Skills

Leadership Product Marketing Customer Experience Team Building Sales Process Strategic Partnerships B2b Human Resources Call Center Mergers Executive Management Retail Account Management Sales Customer Retention Start Ups Forecasting Customer Satisfaction Sales Operations Business Development Vendor Management Competitive Analysis Finance Process Improvement Strategic Planning Strategy Sales Management Management Consulting Business Planning Operations Management Program Management Marketing P&l Management New Business Development Cross Functional Team Leadership Training Product Management Customer Service Income Statement Contract Negotiation Project Planning Business Strategy Management Outsourcing Call Centers Mergers And Acquisitions Recruiting Crm Pricing Selling

Sean M. Hicks Education Details

  • Kennedy Western University
    Kennedy Western University
    Business Administration
  • The University Of Alabama In Huntsville
    The University Of Alabama In Huntsville
    Electrical Engineering/Busines Administration

Frequently Asked Questions about Sean M. Hicks

What company does Sean M. Hicks work for?

Sean M. Hicks works for New Leaf Service Contracts, Inc.

What is Sean M. Hicks's role at the current company?

Sean M. Hicks's current role is CEO & Chairman at New Leaf Service Contracts Inc. | Warranty and Service Contract Solutions | Sustainability | Servant Leader | Crimson Tide Fan 🐘.

What is Sean M. Hicks's email address?

Sean M. Hicks's email address is ba****@****ail.com

What is Sean M. Hicks's direct phone number?

Sean M. Hicks's direct phone number is +197257*****

What schools did Sean M. Hicks attend?

Sean M. Hicks attended Kennedy Western University, The University Of Alabama In Huntsville.

What skills is Sean M. Hicks known for?

Sean M. Hicks has skills like Leadership, Product Marketing, Customer Experience, Team Building, Sales Process, Strategic Partnerships, B2b, Human Resources, Call Center, Mergers, Executive Management, Retail.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.