Dedicated IT security manager skilled in analyzing and remediating/mitigating risk through cost appropriate solutions. Well versed in ensuring optimal productivity and team performance through goal development and realistic deadlines to optimize project outcomes. Experienced in developing strategies that minimize disruption through proper testing and project management practices.

My job is to take the complexity of Cybersecurity and implement it on a level where Paraco's employees can continue to work with minimal disruption. Compliance Management, Security Management, Server Management, Project Management, Vulnerability Management, Vendor Managment, and even Helpdesk Team Managment all wrapped up into one profession. Paraco has been a great place to learn new things as often as possible.

 Remote support for IPsoft’s clients via remote technologies and telephone Support of IPsoft’s proprietary ticket management software Support for environments with Multiple Domains Create, move and apply security rights and forwarding on accounts on AD under (Windows Server 2003/2008) Support for resolving VPN issues Support for resolving network connectivity issues Support for 98,XP,Vista, Mac OS and some Linux Support for Blackberries and other Smartphone’s Support, maintain, and troubleshoot BES server Support for Citrix Troubleshoot and Maintain Exchange 2003 – 2008 and Domino Virus removal and antivirus configuration Support and troubleshooting in a high call volume situation Remote support for client specific applications based off of run book documentation Documentation of procedures and best practicesIP Soft was a great experience, I learned a lot event though i was there a short time, the team was eager to teach and the systems in place allowed you to set your path to career advancement in a concrete direction. The most interesting part was the direct compensation for positive reviews and feedback which made each call seem like an opportunity.

 Active Directory Management (Windows Server 2003/2008) Network Account Creation and Folder Access control via Security Groups Microsoft Exchange (User/Mailbox Creation, Configuration and Maintenance) Symantec Security Suite (Deployment/Updates/Maintenance/Management) General Desktop Configuration Support and Troubleshooting Organize Schedule Process and close Support Calls Using Numera Track-it Creation and Maintenance of Images Using Symantec Ghost and Persystent Systems Network Color and B/W Printer Configuration/Maintenance/Replacement Help Configure on-demand Encryption/Decryption Software (PEM, Coreguard) Setup a Centrally Managed Thumb drive Access Control System (Z-Lock) Setup a Centrally Managed PC Lockout software Installation, Repair, and Maintenance of Desktop Peripherals Remote Desktop Support via Remote Desktop Protocol and LiveMeeting Configuration of Cisco VPN and NAC technologies. Developed and Gave all new users a New User IT Orientation and Training Program Reviewed and Setup a Security Awareness Training Program Responsible for all Conference room equipment and Video Conference system On hand for testing of network and SharePoint issues On call for Disaster RecoveryMDRC was a great place, the other technicians were the peak of professionality, This was a great experience to learn about sensitive data and the processes and procedures involved in keeping it safe.

Active Directory Management (Windows Server 2000, 2003) Imaging computers (Symantec Ghost Version 10.x) Laptop and Desktop Antivirus Deployment and Maintenance (Symantec Anti-Virus 10.1.15) Desktop Support for Sales and Services Organization via Remote Desktop Controller (Windows RDP, Net Support & Desktop Authority) Software Installation and Administration (Microsoft Office Professional, Lotus Notes, Microsoft Visio, Outlook E-mail Client, Zip software) Installation, Repair, and Maintenance of Desktop Peripherals (Network/USB/Parallel Port LaserJet Printers, Scanners, Cameras, Web-Cameras, VOIP Systems, Projectors) Experience with a range of CRM systems (ADP Reflections, Web suite, UCS, Higher Gear, Honda Interactive, Dealer.com) Desktop Repair, Updates and Maintenance Database Management (Microsoft Office Professional) Network Analysis (Cisco Routers, Microsoft Domain Controllers) Maintenance of Cisco Routers Related to troubleshooting issues. Setup of Biometric security systems to secure computer assets. Creation Cat 5, 5e, 6 Cables Work with users to setup Cisco VPN client, establishing remote connectivity. Creation and support of FTP for data transfer to third party software vendors Connect Laptops/Desktops to Wireless networks On Call for aid in Disaster Recovery

Network all company computers to Home office in Peekskill NY Recording, Editing, and Streaming Video for online presentations Setup and Recording For Video/Audio Teleconferences Assist clients with all technical support issues (Java, Explorer, Flash, JavaScript) Data Protection, Encryption and Transfer of secure Client Files (Medical Records) Manage Freelance Workers to Record Multi-room conferences Create templates For Client Specific Presentations (CSS-Style sheets/JavaScript Programming) Edit and create Presentation Files (Microsoft Producer, Microsoft Encoder) Computer maintenance, updates and repair (Windows 2000, XP, Vista) Create Cables (Cat 5, 5e, 6, Coax, RCA) High Volume DVD/CD/Thumb-drive Replication Setup DRM for Web-based Video Streaming

Virus removal (Symantec Anti-Virus) Bundled Software installation (Windows 98,2000,XP) OS/ Software installation (Windows 98,2000,XP Software and Hardware technical support (Windows 98,ME, 2000,XP) Hardware Updates and Computer Assembly Clean and Wipe old desktops Create home networks (Wireless, Ethernet) Billing (QuickBooks Experience)