Sean Hogan Email & Phone Number

Eau Claire, WI, US

Eau Claire, Wisconsin, United States

St Paul, Minnesota, United States

Marshfield, WI

Member of the Systems Engineering team that includes around a dozen team members that is responsible for managing the ~3000 virtual machines hosted throughout Wisconsin, as well as the virtualization hosts, storage infrastructure and a handful of physical servers that are in use. Primary duties are implementing, upgrading, and maintaining the VMware.

Menomonie, WI

Assisted students and faculty with technical issues through multiple methods, including phone, email, and in-person walk-up support. Opened, updated, and closed well documented support tickets to achieve the highest quality service and customer support. Used troubleshooting techniques to diagnose and repair laptops with various issues, such as malware, out.

Little Chute, WI

I returned to Heartland for a third summer internship in 2017, which was my final summer before I graduated from UW-Stout. This summer my mentor was the team lead of the small business team that I was on. As such, he was much more busy with duties other than direct customer support, so I worked with my mentor directly a lot less this summer. Instead, as.

Little Chute, WI

I was brought back by Heartland Business Systems for another internship in 2016, although a shorter one as I was on a university study abroad trip that did not end until the end of June. Heartland still agreed to have me back for a shorter summer. My responsibilities this summer were much the same as they were in 2015, but I was working much more.

Little Chute, WI

Shadowed and assisted the full time engineer I was assigned to with their duties as a small business consultant. Throughout this summer I was building new PC workstations and getting them ready for deployment at a customer, as well as building, configuring, and deploying servers for customers. This included installing ESX, deploying Windows Server VMs.