Sean Hoyer Email & Phone Number

Raleigh, North Carolina, United States

Augusta, Georgia, United States

Selected from a highly competitive pool of applicants to work the annual Masters tournament at Augusta National. Worked in the South Village retail shop dealing with inventory management, logistics, and problem solving while providing exceptional customer service to patrons under high pressure situations.

Greenville, South Carolina, United States

• Processed purchase orders for partners and assisted with shipping and billing complications.• Provided partners with an estimated delivery date for released orders.• Applied special pricing agreements to provide the best deal for partners.• Worked efficiently with SAP and Salesforce to place and price orders along with managing customer relations.

Piedmont, South Carolina, United States

• Contacted customers who recently cancelled/changed/altered a policy to assist with coverage needs• Maintained a customer contact activity sheet, detailing customer issues as well as opportunities for follow up• Took premium payments and assisted in billing clarification• Worked directly with agent to establish and meet marketing goals

Greenville, South Carolina, United States

• Developed customer service skills through answering inquiries and resolving issues to enhance customer satisfaction • Strategically planned ahead according to high traffic times of day to move more customers through the store• Restock items as necessary so customers get their desired needs• Utilized in multiple areas of the store as needed to help departments be more efficient • Completed financial transactions accurately so every item was accounted for

Bachelor Of Science - Bs, Marketing

Bachelor Of Science - Bs