Sean Brooks Email and Phone Number
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20 years of experience as a Commercial Operations General Manager leading teams as large as 800+ people in a variety of settings: Fortune 200 and 500; small, privately held company; large PE-backed firms; PE-backed startup; and national nonprofit board.I enjoy using my strong analytical toolkit to improve problem solving and decision making. And I am driven to learn and adapt quickly, with a record of building and scaling effective organizational structures and developing high-performance teams through rapid growth.Having served and supported large teams in operational leadership roles at mission-driven companies, I understand the value of candid communication, empathetic leadership, and cross-functional collaboration.Functional experience leading commercial strategy and operations, sales operations, and business intelligence / analytics. Industry experience in animal health, biotech, and pay-TV. Management consulting experience specializing in strategy and operations engagements for U.S. military intelligence and private sector clients.My Commercial Operations expertise includes:▪ Corporate and field operations general management (i.e., portfolio strategy, planning, and execution of scalable systems and processes);▪ Acquisitions, integration, and new site development;▪ Senior ops portfolio and team leadership and support;▪ CRM design and management, drawing from my experience with building out Zoho and Salesforce CRMs;▪ Business intelligence, analytics, and reporting;▪ Revenue modeling and forecasting;▪ Quantitative deal evaluation and financial modeling to guide decision making (e.g., labor optimization, capital expenditures, new service lines, and de novo site development);▪ And other similar initiatives and projects that: 1) Directly support enterprise and team evaluations and decision making; 2) Improve service to the team, clients, and patients; 3) Drive efficiencies and EBITDA growth; and 4) Result in both acquisitive and sustainable, organic revenue growth.
Rarebreed Veterinary Partners
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Senior Director Of OperationsRarebreed Veterinary Partners 2024 - PresentPortland, Maine, UsPetMedic Urgent Care
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Board Member, Board Of DirectorsCisv Usa 2020 - 2023London, W1W , GbCISV is a global organization dedicated to educating and inspiring action for a more just and peaceful world. We are guided by the belief that peace is possible through building friendship and mutual understanding, starting with children.Founded in 1950, CISV's member associations now operate in nearly 70 countries and in over 200 cities around the world. Our dedicated volunteers organize and deliver life-changing experiences through our range of camp, family, and community-based programs to thousands of people every year.Participated in Village, a month-long international camp, as a child and nearly 30 years later joined the national Board to serve program participants and volunteers across CISV USA's membership.We aim to help our participants develop skills to become informed, responsible, and active global citizens and to make a positive difference in their communities and the world. To learn more about the CISV community, please get in touch with me and check us out online at https://cisvusa.org/ and https://cisv.org/.Officer Position-Board SecretaryCommittees -Finance-Organizational Development -
Director Of Go-To-Market And Sales OperationsPetdx 2020 - 2023San Diego, UsPetDx was a private equity backed, Series B molecular diagnostics startup focused on the development of non-invasive tests to address the most significant unmet need in animal health—the early detection, characterization, and management of cancer in pets. The team developed OncoK9, a first-in-class, multi-cancer early detection (MCED) blood test for dogs.Led the design, creation, and management of Go-to-Market Operations, Sales Operations, and sales enablement efforts. Launched an innovative product, built a new market, and scaled Commercial Operations.Conducted a series of quantitative analyses to inform product pricing and positioning and channel management. Defined and implemented lead generation and scoring frameworks and sales qualification methodology. Configured the associated tech solutions for these marketing and sales frameworks, processes, and workflows in Zoho and later in Salesforce. Built the CRM (database and sales processes), wrote the customer agreement, and developed the company revenue models and sales forecasts. Created and calculated the commercial KPIs and metrics and built and managed the analytics and reporting capabilities. Managed the plannng and execution of sales compensation processes, including commission modeling and reporting. Supervised a lean commercial ops team of employees (3) and contractors (3). -
Regional Director Of OperationsCommunity Veterinary Partners 2019 - 2020Philadelphia, Pennsylvania, UsCVP is a private equity backed consolidator and operator of veterinary hospitals in the U.S.Led and supported a multi-site team of over 250 people with full P&L responsibility for all general practice veterinary hospitals in the Mid-Atlantic region. Responsible for all facets of operations, including revenue and EBITDA growth, strategic and operational planning, budgeting and capital expenditures, acquisition integration, marketing strategy, hospital leader development, and upholding CVP’s mission. -
Division Leader, Specialty And Emergency MedicineNational Veterinary Associates 2016 - 2018El Segundo, Ca, UsNVA is a private equity backed consolidator and operator of approximately 1,500 veterinary hospitals and pet resorts in the United States, Canada, Australia, New Zealand, and Singapore.Led and supported a multi-site team of over 800 people with full P&L responsibility across all joint venture and wholly-owned specialty and emergency veterinary hospitals in the East. Responsible for all facets of operations, including business and strategic planning, budgeting, capital expenditures, acquisition integration, revenue and EBITDA growth, leadership development, coaching and mentoring hospital leaders, and upholding NVA's core values and mission.First person hired to lead the internal and field operations support buildout of NVA's new Specialty and Emergency division, which became (and remains) the preeminent specialty and emergency veterinary platform and community in the U.S. Later called NVA Compassion-First and now known as Ethos Veterinary Health. -
Senior ConsultantBig Sky Associates, Inc. 2014 - 2015Washington, Dc, UsBig Sky Associates was a consulting firm specializing in operations and security process improvements for federal and commercial clients. The team empowered U.S. Department of Defense and Intelligence Community agencies to enhance protection of personnel and sensitive information from threats.Led professional services delivery on client engagements (including at The Pentagon), built analytic tools, participated in business development activities, and provided content development and marketing support to expand firm capabilities and client offerings. -
Regional Director Of OperationsMastec 2011 - 2013Coral Gables, Florida, UsMasTec (NYSE: MTZ) is a Fortune 500 multinational infrastructure engineering and construction firm. The Advanced Technologies division is the largest in-home service provider for DirecTV, the top provider of direct broadcast satellite subscription TV service in the U.S. During my tenure, MasTec was responsible for 30% of DirecTV’s residential and commercial installation, upgrade, and service fulfillment work nationwide.Led a team of 250 people with seven direct reports, managing operations of four facilities across four Mid-Atlantic states. Coordinated with 14 subcontractor companies while generating $35.5M in revenue and a 15.5% profit margin.Rehabilitated underperforming business unit by developing an engaged leadership team, reversing high technician churn, executing more consistently on fundamental operational actions, improved inventory accountability, an internal-subcontractor work assignment recalibration, and a subcontractor payment rates reset tied directly to performance. -
Regional Operations ManagerDish Network Feb 2011 - Nov 2011Englewood, Co, UsDISH Network (NASDAQ: DISH) is a Fortune 200 provider of direct broadcast satellite subscription TV service in the U.S. DISH Network Service (now called In-Home Services) is the in-home service provider for the company's residential and commercial customers nationwide.Led a team of 500 people with as many as 17 direct reports. Directed operations of 12 facilities across nine western states, and collaborated with 15 subcontractor companies to optimize productivity while managing a $50M operating budget.Reorganized the teams and facility operations through detailed business operations reviews; recruiting, hiring, and coaching talented people; clear and consistent communication across the region; and the delivery of improvements to key operational processes, which resulted in substantial gains in completion rates, technician productivity, and customer satisfaction scores. -
Regional Operations ManagerDish Network Dec 2009 - Feb 2011Englewood, Co, UsLed a team of 400 people with six direct reports, providing strategic oversight for operations across 10 facilities in four Midwestern states. Orchestrated coordination with 12 subcontractor companies while managing a $35M operating budget.Facilitated lean thinking and change management initiative with the team in order to align our regional operations process improvement plan with the company's standardization program. Examples included facility design, morning and afternoon facility processes, vehicle layouts, and technician organizational tools, among many others. Contributed to largest year-over-year score increase in ACSI (American Customer Satisfaction Index) history at that time—64 in 2009 to 71 in 2010.Identified as high performance, high potential leader and enrolled in CLIMB Leadership Development Program in May 2008. One of 19 to graduate in May 2010 during ceremony led by CEO Charlie Ergen.Honored with 2010 Chairman's Award in recognition of exceptional focus, teamwork, tenacity, and dedication to achieve excellence.
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General ManagerDish Network Apr 2006 - Dec 2009Englewood, Co, UsGrew business unit from three to four facilities in Texas and from 60 to 150 people with as many as 11 direct reports. Partnered with 14 subcontractor companies, closely managing an $11.4M operating budget and consistently exceeding all key performance targets.Managed the administration, installation and service, warehousing and inventory, recruiting, hiring, training and development, and quality assurance operations. Ensured profitability, a meaningful and effective safety culture, and a high level of quality, productivity, and customer satisfaction.Communicated strategic vision. Consistently executed supporting tactics to maximize resource utilization and to reduce expenses. Cultivated a productive and enjoyable team environment with special attention paid to establishing a local culture that remained consistent with company values and priorities.Honored as 2008 Key Contributor for measurable impact on results and consistent demonstration of organization’s core values.
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Business Analyst IiDish Network Jan 2006 - Apr 2006Englewood, Co, UsCreated a daily report, which neatly organized a raw data pull and recapped several key performance metrics from the previous day on an automated and detailed dashboard since no standard existed at the time. This tool’s daily snapshot equipped managers to identify various operational issues so that they could take corrective action and drive continuous improvements. It later was identified as the most comprehensive daily dashboard in use across the organization and served as a conceptual model in the development of a more sophisticated, standard dashboard using a software solution.
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Business Analyst IDish Network Jun 2004 - Jan 2006Englewood, Co, UsEvaluated field performance in two regions through operations audits, variance analyses, and business review sessions. Partnered with regional leadership teams to implement best practices updates for enhanced performance. Completed several rotations in order to learn the components of the field operations and to prepare for a role with larger scope.Gained additional organizational expertise and leadership credibility through exposure to high-profile, special projects such as the support of hurricane relief logistics on site in Louisiana, Texas, and Mississippi after Hurricanes Katrina and Rita. Responsible for critical aspects of the projects, including fleet and resource management, which supported the restoration of our customers' service throughout the impacted areas and positioned DISH Network to acquire new customers as other service providers could not respond quickly or effectively.
Sean Brooks Skills
Sean Brooks Education Details
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University Of Maryland - Robert H. Smith School Of BusinessOperations Management -
University Of Notre DameInternational Peace Studies
Frequently Asked Questions about Sean Brooks
What company does Sean Brooks work for?
Sean Brooks works for Rarebreed Veterinary Partners
What is Sean Brooks's role at the current company?
Sean Brooks's current role is General Manager | Commercial Strategy and Operations | Sales Ops | Analytics | PE-backed Portfolio Management | Board Member.
What is Sean Brooks's email address?
Sean Brooks's email address is se****@****ail.com
What is Sean Brooks's direct phone number?
Sean Brooks's direct phone number is (202) 903*****
What schools did Sean Brooks attend?
Sean Brooks attended University Of Maryland - Robert H. Smith School Of Business, University Of Notre Dame.
What skills is Sean Brooks known for?
Sean Brooks has skills like Leadership, Process Improvement, Management, Business Process Improvement, Project Management, Strategic Planning, Operations Management, Performance Management, Cross Functional Team Leadership, Customer Satisfaction, Change Management, Program Management.
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