Technical Trainer
CurrentPlan, facilitate and deliver classroom and virtual training to a variety of audiences.Prepare and manage training schedules.Document and maintain training records and processes according to set guidelines.Provide support for course development efforts, including product research, providing subject matter expertise, and training content review.Create instructor materials (course outlines, instructional materials, training aids) for existing and new courses.Ensure quality and consistency of course content. Create, enhance and maintain slide decks and lab exercises as needed.Support Satcom Direct’s authorized training program, including evaluating potential instructor additions, conducting train-the-trainer sessions for new courses and updates, and working with partners to solve customer satisfaction issues.Other duties as necessary to support Satcom Direct and the success of Satcom Direct’s customers, partners and employees.