Sean Kanter Email & Phone Number

Plano, Tx, Us

Plano, Tx, Us

Dallas, Tx, Us

Auckland, Auk, Nz

• Holder of MBI Security Clearance• QA leadership role for the IRS assigned to a supervisory role to QA resources.• Responsible for testing activities from project estimates, process improvement, test plans, and testing status to peers and director level• Implementing internal process improvement for the QA team such as how-to better approach making quality test cases for future efforts and using software quality tools that were not being utilized before my arrival to the team.• Implemented a regression strategy for retesting of important reporting features where none had previously existed• Achieved updating our process to write test cases in Rational CLM from the previous process which was writing tests in Word and uploading to SharePoint. This included convincing client director leadership the benefits of this new strategy.• Provided End-of-Testing data to stakeholders for Go/No-Go meetings.• Provided daily, weekly to Bi-weekly status reports to stakeholders on testing progress and defect status.• Mentored other test resources on test strategies, provided one on one meetings and addressed areas of improvement for the QA department to personnel improvement.• Supervised all testing efforts in a business intelligence (BI) environment using Oracle and Greenplum data environments utilizing SAP/Tableau reporting platforms.• Investigated Oracle and Greenplum test data deficiencies and then collaborated with other department leads on new processes to request and deliver data for smoother testing validation• Provided a testing strategy for my consulting company to be included in future government contracts.

Dallas, Texas, Us

● Reorganized a chaotic QA team that had very little direction or strategy into a better-organized process-oriented department with the key goal of getting them more integrated into SCRUM teams in a CI/CD environment.● Worked closely with the automation team to provide strategy and vision for a brand-new test automation suite using Cucumber, Selenium written in JAVA and integrated with Jenkins and Test Rail.● Lead an onshore and offshore automation team by providing strategy and vision for a brand-new test automation suite● Analyzed multiple automation engines and technologies to determine which set of tools was best for our environment where I concluded that we use Cucumber, Selenium written in JAVA and integrated with Jenkins and Test Rail.● Provided testing metrics, reports and KPIs for regression testing and automation progress for IT Directors and executives● Instructed offshore QA resources in India and Europe on testing priorities, provided review and feedback on the quality of work and assigned work-related tasks from testing case creation, improvement/maintenance, and test execution.● Documented multiple processes in Confluence to communicate expectations to all IT resources and stakeholders and then shared these processes in QA and leadership meetings● Wrote test strategies and plans for the QA department that included identifying risk, testing needs, test environment usage, acceptance and exit criteria, and testing schedules● Provided vision and raised expectations for QA resource sprint work such as test planning, traceability, test case strategies, reviews and having my team more involved in actual sprint development rather than be an isolated department.● Increased customer satisfaction by running bug triage meetings with a very frustrated customer support department which allowed for more direct communication with product owners and developers thereby allowing for support tickets to get turned around quicker.

Dallas, Tx, Us

• Highly responsible for QA process improvement and roadblock removals to our software releases from an overall strategic and/or tactical perspective. • Collaborated and lead other department leads by creating and improving the IT department's true Scrum process.• Improved our QA process and addressed high-risk concerns by working closely with DBAs, Dev-Ops and other departments to improve our development, testing and code releases in our continuous integration and continuous delivery (CICD) environment.• Managed Vendor relations with the credit bureaus by address testing issues related to integration, data needs or environment needs/roadblocks throughout development and production deployments • Worked with onshore and offshore direct reports in creating a new automation suite by providing them with product training and automation requirements and priorities. Tools utilized included Selenium integrated with Jenkins• Worked closely with direct reports to improve team and individual moral and to focus on individual and team-related goals that they could be proud of.• Manually hands-on tested most of our applications validating XML APIs, backend jobs, and Relational DBs and ETL packages using SQL.• Functioned as an SME for most of the company's products, mentored direct reports by engaging in test case reviews to promote accuracy and find test gaps.• Made business decisions on code deployments to production while weighing needs versus risks• Implemented an SME documentation program to help cross-train new and veteran QA employees and used such programs to identify individual annual goals.• Ran defect triage meeting for our product owners and product support teams to identify and prioritize their needs• Proactive in investigating and discussing issues during testing, including issues found during test or in production; then looking for root cause and adjust testing strategies accordingly

Dallas, Tx, Us

⦁ Manual testing of all products and services of the organization becoming an SME in almost every product vertical of the company.⦁ Attended and provided feedback during Scrum Grooming, Planning and Retrospective meetings.⦁ Attended IT wide certified 2 day Scrum training course⦁ Coordinated with test automation teams in identifying tests case for automation, setting up automation schedules, requirements and analyzing test results.⦁ Responsible for coordinating testing for daily and bi-monthly releases of all marketing and business related product applications, sticking to a strict policy of processes in a high pressure fast paced environment. ⦁ Worked closely with PMO, Dev Managers and business personnel to communicate test status, risks and issues.⦁ Worked closely with testing personnel to gather an understanding of testing requirements Stories and review test plan/cases.⦁ Regularly stepped in to perform testing needs on projects for other QA staff should they be out sick or just running behind on projects when deadlines were threatened.⦁ Stepped in as acting QA Manager on many occasions to attend strategic meetings, make decisions and deal with problem solving events.⦁ Worked on projects developed in an Agile environment using ASP.NET technologies utilizing SQL and browser based interfaces.⦁ Provided semi-annual reviews to QA Analyst under my guidance.⦁ Tested and released projects daily to production in a timely fashion to ensure constant revenue for the company.⦁ Worked closely with business/marketing personnel to understand business needs and requirements and to get approval for all projects before production releases.⦁ Vastly improved the Marketing departments trust in QA which was in shambles before my hire.⦁ Executed automated security tests using Acuentix software to meet PCI specification.

• Manual testing of all products and services of the organization becoming an SME in almost every product vertical of the company.• Hands-on integration testing of API calls with the major credit bureaus such as (TransUnion, Equifax, and Experian) and also with payment systems like Paymentech.• Tested UI compatibility across multiple OS and browsers including mobile devices and native apps• Executed automated security tests using Acuentix security software to meet PCI requirements• Attended and provided feedback during Scrum Grooming, Planning and Retrospective meetings• Coordinated with test automation teams in identifying tests case for automation, setting up automation schedules, requirements and analyzing test results• Responsible for coordinating testing for daily and bi-monthly releases of all marketing and business-related product applications, sticking to a strict policy of processes in a high pressure fast paced CICD environment • Worked closely with PMO, Dev Managers and business personnel to communicate test status, risks and defects.• Worked closely with testing personnel to gather an understanding of testing requirements/stories and review test plans/cases to determine the accuracy and validate testing coverage.• Stepped in as acting QA Manager on many occasions to attend strategic meetings, make decisions and deal with problem solving events• Worked on projects developed in an a strict Agile SCRUM environment using ASP.NET technologies with a heavy emphasis on SQL and browser compatibility testing• Tested and released projects daily to production in a timely fashion to ensure constant revenue for the company• Worked closely with our business/marketing personnel to understand business needs/rules and requirements and to get approval for all projects before production releases.• Vastly improved the Marketing department's trust in QA through constant communication and transparency into our testing methodology and defect reporting.

Created and Executed test cases within test suite for a very complex mortgage loan applicationRan daily triage meetings for test group and outer department stakeholders who were all remote employees.Manually tested mortgage based data storage systemsShort Term Contract

Test Planning and execution against FedEx payroll system as well as POS systems.Used Mercury/HP tools for test planning and executionThis was a very short term contract

• Directly responsible for all testing efforts in ASP.NET,C#, Java, AJAX projects from test planning, creation and execution throughout a Agile Scrum SDLC• Used TFS for load, performance and automation web browsing testing initiatives against customized web projects• Provided documents and presentations to discuss best practices for QA software development• Managed and executed automation suite for base product. Included identifying test cases for the automation suite setup and construction based on best practices • Utilized Microsoft team test for test scenarios and load testing • Also utilized Firefox Selenium for web compatibility testing• Investigated other automation options with hands on use of Test Complete, QEngine, Selenium and Silk Test• Created Risk Analysis documentation to provide more accurate time to test estimations • Providing QA assessments/audit of current procedures and making recommendations for improvement• Involved in different aspects of the SDLC including direct contact to our client gathering requirements to hands-on testing and validation• Worked closely with clients to manage defect and issue resolution. • Administrator and Manager of the defect tracking software, including oversight of different defect processes uniquely required per project/client.• Trained and managed new QA hires to assist in QA/QC expectations and processes

⦁ Managed the quality assurance practices and procedures for all products through software testing life cycle.⦁ Major contributor in the creation of the SDLC ranging from requirements gathering to test case creation while providing traceability.⦁ Managed level 2 customer support issues for clients found in production environments.⦁ Managed/Triaged software defects and customer related issues in defect tracker.⦁ Interviewed and hired testing personnel including giving performance reviews.⦁ Provided weekly and sometimes daily project status reports to everyone from peers to the CEO.⦁ Mentored direct reports and peers on product knowledge including cross department employees.⦁ Implemented a training program for all technical service departments for new and veteran employees, improving the quality of our company.⦁ Tested in Windows 2000/XP and UNIX platforms including AIX, HPUX, Sun, Linux RedHat and SUSE Operating Systems.⦁ Performed command line testing using grep commands, editing files, command line FTP and command line SQL connection queries.⦁ Integration tested with relational databases including Access, SQL Server, Oracle, Informix, DB2 and MY SQL.⦁ Tested core product though official interoperability tests for AS2 and AS1 against other competing products. High visibility projects.⦁ Tested several methods including automation, load/stress, manual, negative, system, regression and integration testing.⦁ Created testing timelines and resource allocation documents.⦁ Performed full reviews of business/technical/functional requirements and made recommendations for changes. ⦁ Awarded Employee of the Month for October 2003.