Sean Kelley Email & Phone Number

Philadelphia, PA, US

-Facilitate product onboarding for enterprise teams to help train users on how to use the software most effectively.-Work closely with the development team to create tickets using JIRA to improve the overall product based on client feedback. -Manage our help center by creating written and video documentation and responding to support tickets.

Delaware County, Pennsylvania, United States

-Lead in audio production for over fifty youth bands in their covid safe virtual performances-Direct student bands by helping them work as a team, become comfortable with their instruments, and creating an environment where they can learn and grow in confidence-Guide children and teens in musicianship and song learning

Philadelphia, Pennsylvania, United States

-Utilize Microsoft Office 365 programs to analyze customer information, communicate with team, and organize new ideas to better the program -Quickly learned IT support ticketing system in order to efficiently complete job tasks -Create written and video documentation to efficiently onboard customers and make programs a more streamlined and efficient process

Philadelphia, Pennsylvania, United States

-Lead educational and interactive tours in Philadelphia focused on diverse history, arts, and culture-Created a supportive customer support experience by providing information and in-city recommendations, encouraging travelers to explore with ease

Philadelphia, Pennsylvania, United States

-Aided in engineering and designing audio effect units and developed prototypes for given schematics-Executed managerial tasks such as sorting parts, testing products, and preparing products for shipping

Philadelphia, Pennsylvania, United States

-Served as a core team member at a long-standing, historical 1,200 capacity music and entertainment venue-Precisely completed a variety of tasks including guest services, ensuring the safety of visitors, and show setup and breakdown

Philadelphia, Pennsylvania, United States

-Utilized knowledge of routing, live music mixing, and live audio production to head sound engineering for shows on the 300 capacity stage-Aided with production endeavors such as load-in and load-out, properly setting up stages and equipment, and merchandise sales endeavors

Philadelphia

-Acted efficiently alongside co-workers to complete tasks including programming, chaperoning weekly trips, and scheduling meetings with both residents and workers-Mediated conflicts between residents by utilizing communication and interpersonal skills-Designed up to six events per week for residents of the Summer Pre-College Program