Grown this business from an idea in my head to having trained 2000+ students in person on 1- 3 day courses.• Sales & Marketing - My key role is in this business has been in creating and implementing a marketing strategy, both digital, traditional as well as paid and organic.% of our sales now will come through google search organically as in the 1st & 2nd year of business, we invested a lot of time and money in SEO, we now list top for many barista and hospitality course related… Show more Grown this business from an idea in my head to having trained 2000+ students in person on 1- 3 day courses.• Sales & Marketing - My key role is in this business has been in creating and implementing a marketing strategy, both digital, traditional as well as paid and organic.% of our sales now will come through google search organically as in the 1st & 2nd year of business, we invested a lot of time and money in SEO, we now list top for many barista and hospitality course related searches in Ireland.This early (one off) marketing investment, continues to deliver returns, our ROI on this so far is 1200%+ and growing.% of our sales come through paid ads across digital platforms such as FB,Instagram, Tiktok, YT and google Adwords. There is now a growing customer acquisition cost for paid ads and it's becoming harder to achieve a desirable ROAS. Video and further investment in high quality content creation is now key.www.baristaschoolireland.ieOne of Ireland leading Barista and hospitality training providers Show less

A premium lifestyle store with attached speciality coffee shop.Sales and Marketing - A a core responsibility of mine and passion of mine. Our strategy in this business to increase sales YoY has been customer retention, through delivering the best possible product (consistently) and the best customer experience.Marketing - In this business, the product primarily does the marketing through branded coffee cups, packaging and word of mouth, we supplement this through local sporting… Show more A premium lifestyle store with attached speciality coffee shop.Sales and Marketing - A a core responsibility of mine and passion of mine. Our strategy in this business to increase sales YoY has been customer retention, through delivering the best possible product (consistently) and the best customer experience.Marketing - In this business, the product primarily does the marketing through branded coffee cups, packaging and word of mouth, we supplement this through local sporting club sponsorship and Community support. No paid advertising.Identified and implemented technology solutions that improved operational efficiency by reducing staff turnover, improving our COGS % and lowering our labour cost % .Developed and implemented a customer service strategy that improved customer satisfaction.Developed and maintained positive relationships with customers, vendors, and other stakeholders, resulting in year over year turnover growth.Development & implementation of operating procedures.Planning & Developing menus.Identifying & Nurturing Barista talent.Strengthening our core products.Researching & Launching new product lines.Reports & target analysis. Show less

As part of the Boston Scientific Cork Team, I was responsible for quality adherence and the production of Coiling systems for Aneurysm treatment. Understanding the importance of precisely following procedures, accountability, traceability, implementing good manufacturing practice (GMP) as well as good documentation practice, has proved invaluable through business and can/has been applied to almost every successive role.

iDelivery.ie was setup to serve the people of the south with an online Ikea shopping, delivery and assembly service when Ikeamaia hit in 2008.I sold my share in 2012 but the company still continues to operate today some 11 years after the initial idea was concived.