Sean Kiley

Sean Kiley Email and Phone Number

Senior Business Analyst at Arthrex specializing in Salesforce enhancements @ Omnicell
San Francisco Bay Area
Sean Kiley's Location
San Francisco Bay Area, United States, United States
Sean Kiley's Contact Details
About Sean Kiley

As an experienced business professional with a broad techno-functional background, I bring a unique set of Technology/IT and Finance skills to drive significant growth contributions for companies. Past experiences have included working for both established enterprise and start-up organizations in a range of IT, Sales Operations, and Finance roles across a wide segment of industries, including working for SaaS, Networking, Medical Device, Banking, and Biotechnology corporations. I hold an MBA in Corporate Finance and am a SCM-Certified Scrum Master. I am a Salesforce Certified Administrator and have 10+years working in GTM, Revenue and Sales Operations forums.

Sean Kiley's Current Company Details
Omnicell

Omnicell

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Senior Business Analyst at Arthrex specializing in Salesforce enhancements
San Francisco Bay Area
Website:
omnicell.com
Employees:
3419
Sean Kiley Work Experience Details
  • Omnicell
    Omnicell
    San Francisco Bay Area
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  • Arthrex
    Senior Business Analyst
    Arthrex Jun 2022 - Sep 2024
    Naples, Florida, Us
    Joined the global Orthopedics medical device and education leader as a Senior Business Analyst, responsible for managing a pipeline of Information Technology projects and enhancements from conception to implementation in the Salesforce – Sales Cloud platform. Managed a roadmap and BRD’s of projects and initiatives to achieve business goals and objectives supporting Sales, Marketing, Legal, Medical Education and Fields Sales stakeholders. Worked with cross-functional teams to identify opportunities for process improvement and implementing solutions that enhance business performance. »» Authored and maintained, detailed functional requirements used by both the Development, Integration and Software Quality Assurance teams to build and verify technology solutions.»» Elicited, captured, analyzed, refined, and articulated, business requirements, User stories User Journeys, Acceptance criteria and User Acceptance testing. »» Collaborated with Architects and Developers to transform new requirements into Salesforce.com design and implementation.»» Lead business analysis for Configuration and Sprint level development for Lead to Account, Opportunity to Order business processes, and modeling activities by interviewing process owners, users and other stakeholders to identify the current process and workflow for various business functions.»» Lead multiple projects in tandem with Salesforce Administration and Development, SAP and MuleSoft Integration engineers, to implement solutions for Customer Master Account classifications and hierarchies in Salesforce, the creation of automated new Users in Salesforce, from related systems in the organizations technology stack and the integration of Opportunities and Quotes from Salesforce to other related systems. »» Technology platforms which solutions were developed included, Salesforce, SAP, Power BI and Tableau, Cvent, Intellum-LMS, Okta.
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  • William-Sonoma Stores, Inc
    Product Manager
    William-Sonoma Stores, Inc Apr 2022 - Jul 2022
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  • Cradlepoint
    Salesforce Business Analyst-Sales And Marketing
    Cradlepoint Dec 2020 - Mar 2022
    Boise, Idaho, Us
    Joined the 5G/LTE networking provider to help scale the Sales and Marketing support system infrastructure by expanding systems capabilities, leveraging experience and deep knowledge of systems to design enhance the analytical capabilities of the Sales, Sales Operations, Marketing and Customer Success Teams.»» Guided stakeholders in Sales, Sales Ops, Marketing, Operations, Customer Success, Partner Marketing, and Channel Operations, in completing projects to expand company’s Salesforce enterprise system functionality by conducting requirements gathering, use cases documentation, business analysis, systems design and integration, user interface design and implementation of solutions.»» Created solution technical and functional requirements for the enterprise team in SFDC Lightning, by analyzing objects, profile and permission set access, page layout construction, actions, formula fields, workflows, Flows, Process Builder flows, Auto-Response rules, Assignment rules, and Validation rules.»» Launched instrumental projects by creating Business Processes, BPMN Process Flow Analysis, Requirements Definition, Data Models and detailed functional design documents used to implement solutions for Guided Selling, Marketing, Quote/Opportunity and Renewal projects, the implementation of a PRM system and the implementation of 3rd managed solutions to strengthen the Salesforce ecosystem.»» Collaborated with a team of Salesforce Administrators, Developers, and Architects to determine the most appropriate technical strategy and designs to meet business needs and presented solution options to stakeholders evaluating the pros and cons of declarative configuration against code and customization.»» Created and executed test scripts to support change requests with Salesforce development team to define and implement the solutions as part of sprint delivery cycles.
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  • Cisco
    Project Manager/Business Analyst-Consultant
    Cisco Jul 2020 - Nov 2020
    San Jose, Ca, Us
    Functioned as a consulting Project Manager/Business Analyst hired to help support Cisco's SaaS Transformation Program to reengineer and transform the organization’s order commerce system as a part of a SaaS reconstruction initiative. »» Provided functional and process leadership and support for Cisco’s business groups, and the applications they use on the SFDC platform, including core SFDC Sales and Service models, Commerce Cloud, and Zuora and related applications.»» Lead the project planning and requirements gathering process to define and implement the solution delivery of SaaS products orders flow from Salesforce CPQ, Product Hierarchy and Zuora systems to Cisco's Commerce cloud to implement Orders, Subscriptions and Renewals. »» Consulted with primary business stakeholders to gather requirements to integrate business processes for a financial data warehouse transformation initiative adapting the Booking/Renewal DataMart from a MySQL to a Snowflake data warehouse environment.
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  • Arm
    Senior Business Systems Analyst
    Arm Jul 2019 - Apr 2020
    Cambridge, Cambs, Gb
    Recruited as the SaaS/ IoT business unit’s Senior Business Systems Analyst to help scale CRM, Lead-to Cash and Order to Cash system initiatives across the organization’s multi-functional teams from Finance, Marketing, Sales and Legal groups to efficiently analyze complex business problems and provide technical solutions. Efficiently integrated/consolidated IT group’s Sales and Marketing processes of two acquired firms under one corporate entity. »» Worked in tandem with our Sales Operations, IT and Finance teams to help scale proofs-of-concept (POC) for potential new solutions and business flows. Projects included (Upgrade to Salesforce Lightning, SSO functionality, NetSuite implementation, CLM, implementation requirements for Salesforce Managed Solutions, Marketo processes, and Legal Documentation Initiatives).»» Elected as Scrum Master of our global development team as a result of systems knowledge, practice of Scrum principles and key decision maker relationships.»» Oversaw Quarterly PI planning initiatives for prioritization, design, development, and deployment for new projects & system enhancements from running Sprints and managing the Product backlog using Jira software. »» Partnered with Product Owners, IT SME’s, Sales Operations, and Architecture teams to shape requirements and ensure alignment with business/technology strategy and planned initiatives.»» Engineered quality solutions testing to ensure requirements were satisfied. Worked closely with project team during user acceptance testing (UAT); including tracking issues through to resolution and securing end-user acceptance sign-off. »» Created Use Case, Sequence and Activity Diagrams incorporating BPMN methodologies after understanding the Scope of the project and translated into business processes using Visio. »» Implemented and guided developers and users on Agile SAFe methodologies and practices.
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  • Splunk
    Business Systems Analyst-(Consultant)
    Splunk Apr 2019 - Jul 2019
    San Francisco, California, Us
    Hired to deliver projects and solutions to support the continued success and growth of all the company’s GTM Insights Team. Created data-driven Sales and Marketing solutions from inception to deployment working with data engineers, product managers, and Go to Market teams, completed in regular Sprints generated from Salesforce and Tableau platforms. »» Created Sales and Marketing solutions (Renewables, Term Clouds, Deal Acceleration Models, CPQ) solutions metrics utilizing Tableau, Redshift and Salesforce data sources. »»Acted as Scrum Master to manage regular Sprint Interval meetings and Backlog Grooming sessions utilizing Agile/SCRUM methodology. »» Worked closely with members of the Business Transformations and Marketing teams, as well as key delivery leaders to understand, define and document business requirements, translating those requirements to technical details for Tableau and data engineers by creating Agile user stories using (JIRA/Portfolio/Confluence).»» Managed UAT and QA testing projects to effectively and efficiently communicate quality to IT Tableau and data developers, to problem solve, develop test scenarios, and test to validate Sales and Marketing solutions.
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  • Bank Of The West
    Senior Business Analyst-(Sales Channel Manager)
    Bank Of The West Sep 2016 - Feb 2019
    Chicago, Illinois, Us
    Hired to drive efficiency of sales operations department to support sales force of financial advisors, market leaders, and regional managers across 15 offices in 23 states. Bridged product and service departments to identify target clients and develop effective cross-sale strategies. Managed sales reporting and process across multiple system platforms, including Tableau, SharePoint, Oracle OBIEE, and CRM applications (MS Dynamics and SFDC).»» Supported initiative to reorganize wealth management division, which streamlined operations, increased revenues, and improved client satisfaction. Built partnerships with product, marketing, and finance groups to integrate systems and teams. »» Revamped systems to enable optimization and consolidation of sales territories. Worked with sales leaders to understand business needs and reconfigure systems to drive client onboarding and assets under management. »» Pioneered sales operations planning roadmaps to create a clear annual operating plan for management. »» Designed business cases for system enhancements and system integration projects to continue development lifecycle of CRM applications. Reviewed requirements and specifications and conducted testing to ensure system enhancements were in line with business objectives.»» Designed reporting foundation across business segments using Tableau, which led to creation of dynamic management reporting for referral, production, segmentation, client onboards, campaign management, and territory mapping.»» Worked with developers to build departmental data mart. Participated in data reporting/design discussions, assisted in UAT, and supported development of business cases and test case scenarios.
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  • First Republic Private Wealth Management
    Crm Systems Analyst
    First Republic Private Wealth Management Jun 2015 - Jul 2016
    Us
    Brought on board to implement new Microsoft Dynamics CRM solution for the sales organization and strengthen the wealth management technology roadmap. Served as CRM System Administrator for (MS Dynamics and Salesforce Applications) responsible for partnering with engineers, data analysts, and business analysts to translate business requirements into technical solutions. Participated in system development lifecycle from concept through testing, implementation, and support.»» Developed and introduced new features into CRM applications by analyzing information needs and functional requirements to deliver needed artifacts. »» Integrated acquired firms’ CRM platforms-(Salesforce, Red Hat etc.)- to MS Dynamics CRM, delivering gap analysis, functional specifications, and data mapping solutions. »» Increased CRM adoption rate 3x by revamping training program. Created training manual, job guides, and product training site to encourage greater communication with clients.»» Created a single data source to enable enterprise sales reporting for the first time in the bank’s history. Developed key insights into customer retention and sales opportunities.
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  • Fremont Bank
    Business Process Manager
    Fremont Bank Sep 2012 - Jun 2015
    Fremont, California, Us
    Joined this retail and commercial bank to drive corporate sales performance. Led initiatives to discover, model, analyze, measure, optimize, and automate business processes. Directed multiple projects to increase efficiency of sales operations programs, working closely with key stakeholders to uncover and prioritize requirements. Coached and mentored junior data and business analysts. »» Implemented sales system that increased referrals to 8,000 which resulted in $1.3 million in revenue in 2015. Consolidated disparate sales reporting processes to enable cohesive operations across business units.»» Functioned as Product Manager and systems administrator to drive the organization’s CRM platform from a divisional product pilot to an enterprise wide product platform, managing a $1M systems enhancement budget annually. »» Served as SME and champion for integrating key data systems, including CRM/analytics, campaign management, corporate website, and tracking/reporting. »» Boosted operational efficiency by creating financial models and dashboards using Excel VBA and SQL to monitor product/department performance and continually analyze growth and engagement drivers.
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  • Consultant/Independent-Corporate Fp&A
    Senior Financial Analyst/Sales Operations (Consultant)
    Consultant/Independent-Corporate Fp&A Jan 2007 - Nov 2011
    Completed consulting engagements to support sales and finance organizations with sales forecasting, profitability analysis, quarterly business reviews, and more. Conducted variance analysis to identify profit drivers, inform strategic decision-making, and uncover key opportunities. Held roles as a Senior Financial/Business and Sales Operations Analyst. »» Thermo Fisher Scientific, Inc-Senior Financial Analyst.: Assisted senior leadership with financial analysis and reporting for 2 scientific product lines, each valued at $400+ million in annual revenue. Reduced budget production time by streamlining functionality of revenue vs. budget modeling and increased team’s knowledge of SAP SD, FI, and ERP systems. »» McAfee, Inc Senior Finance Analyst-(Sales): Provided budgeting and sales forecasting, financial deal support, KPI development, and worldwide quarterly earnings package creation for the software consumer products division. Improved insight into financial performance by conducting variance analysis, customizing performance indicators, and training sales team on reporting. »» Coupons.com: Sales Operations Analyst- Coordinated and matured the financial reporting and analysis function for a rapidly growing start-up. Improved recurring sales revenue actuals, actual to bookings, revenue flash, and sales reporting to provide greater insight into strategic opportunities.»» Genentech, Inc.: Senior Finance Analyst-Supported merger with Roche by assisting manufacturing and R&D divisions with financial analysis and reporting. Worked closely with cost-center owners and finance managers to analyze manufacturing costs and deviations, gross margin, inventory cost variances, and balance sheet account variances.
  • Tyco Electronics
    Business Systems Analyst
    Tyco Electronics 2003 - 2007
    Galway, Ie
    Assisted with managing global sales operations department in building and maintaining engineering division’s global sales systems. Gathered requirements and led outsourced development team in creating systems strategy, evaluating alternative solutions, designing and prototyping, testing, training, and execution to create a CRM-CPQ enterprise application. »» Reduced $3 million budget by 30% through working with project and programming teams to create more efficient business systems solutions and reduce programming costs.»» Implemented sales systems in 4 global regions to drive sales. Designed pricing applications and improved multiple areas of the system, including sales orders/quotes, delivery, billing, sales deals, pricing rebates, commissions, and charge-backs. »» Reduced sales order processing time 40% by creating and delivering system training that highlighted workflow enhancements. »» Trained, and managed workload of 3 business systems analysts.
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Sean Kiley Skills

Sap Sd Team Building Capital Budgeting Sql Server Planning Specifications Reporting Systems Technical Training Technical Analysis Cost Accounting Sales Accruals Sales Operations Biotechnology Technical Liaison Finance Interface Design Business Initiatives Functional Specifications Tableau Analysts Data Mapping Driving San Hyperion Enterprise P&l Management Customer Management Deviations Business Requirements Salesforce.com Administration Mba Gl Management Design Olap General Ledger Systems And Process Improvement Private Banking Enterprise Systems Scenario Integration Steering Keys Leadership Functional Requirements System Requirements Supervisor Workspace Accounting Salesforce.com Ms Excel Valuation Budget Models Data Validation Forecasting It Business Finance Integration Training Seminars Key Metrics Team Management Team Leadership Oracle Hyperion Financial Management Engagements Strategy Balance Sheet Inventory Hyperion Financial Accounting Visual Basic Computer Programming Budgeting Data Modeling Testing Training Business Process Development Customer Service Artifacts Expense And Variance Analysis Gross Margin Technical Systems Operational Excellence Project Management Analytical Skills Product Development Process Engineering Reporting Capital Cost Reduction R&d Analysis Guides Access Systems Analysis Gui Gap Analysis R Etl Sap Cash Flow User Adoption Corporate Finance Journal Entries Business Systems Analysis Cognos Financial Modeling Data Analysis Client Services Life Sciences Modifications Crm Integration Erp Rebates Strategic Planning Quality Assurance User Requirements Customer Relationship Management Usability Operations Macro Operations And Team Leadership Financial Statement Analysis Vba Service Quality Credit Essbase Business Intelligence Microsoft Crm Business Process Improvement Sql Ssrs Retail Banking Analytics Data Migration Risk Tolerance Pricing Business Systems Financial Operations Deals Architects Banking Profitability Improvement Account Management Resources Reviews Productivity Improvement Data Analytics Business Insights Process Improvement Microsoft Dynamics Product Training Materials Cos Software Annual And Long Term Planning Oracle Wealth Management Commitments Project Portfolio Management Microstrategy Analytical Skill Web Services Administration Manufacturing Financial Planning And Analysis Hyperion Planning Financial Analysis Software Systems Budgets Cost Analysis Saas Financial Reporting Process Design Sap R/3 Project Managment Employee Benefits Deliveries Automation Deliverables Dbms

Sean Kiley Education Details

  • Notre Dame De Namur University
    Notre Dame De Namur University
    Corporate Finance
  • Golden Gate University
    Golden Gate University
    Corporate Finance

Frequently Asked Questions about Sean Kiley

What company does Sean Kiley work for?

Sean Kiley works for Omnicell

What is Sean Kiley's role at the current company?

Sean Kiley's current role is Senior Business Analyst at Arthrex specializing in Salesforce enhancements.

What is Sean Kiley's email address?

Sean Kiley's email address is se****@****arm.com

What schools did Sean Kiley attend?

Sean Kiley attended Notre Dame De Namur University, Golden Gate University.

What skills is Sean Kiley known for?

Sean Kiley has skills like Sap Sd, Team Building, Capital Budgeting, Sql Server, Planning, Specifications, Reporting Systems, Technical Training, Technical Analysis, Cost Accounting, Sales, Accruals.

Who are Sean Kiley's colleagues?

Sean Kiley's colleagues are Tim Anderson, Casey Wolfe, Saikrishna Ponnuru, Matthew Barton, Msl, Melissa Joseph, Edwin Pellot Jr, Pradeep Pasala.

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