Sean Kim Email & Phone Number

United States

United States

1. Review and analyze information on damages, identify potential liability, and move claims toward successful resolution➢ Damage claims include, but not limited to, motor vehicle accidents involving utility poles or other utility property, aerial/underground cables or other equipment damaged by excavators and contractors, as well as incidents involving all utilities such as power, gas, water, electric, or others2. Gather costing and prepare invoices3. Correspond with damagers / responsible parties

Greater Lexington Area

1. Respond to reported utility damage locations and conduct an on-site investigation to ascertain responsible party (Tele-investigation in rare cases)➢ Take witness statements➢ Take pictures of the scene to assist with recovery➢ Further research and investigation to find out any other needed facts2. Write up a report to show the findings within required time frame

Greater Lexington Area

1. Premium provider of residential exterior care services including:➢ Residential pressure washing➢ Concrete and masonry sealing➢ Residential window cleaning➢ Glass restoration2. A 5-star business across all review platforms (Google, Facebook, Nextdoor, Thumbtack, and more)➢ Best of Lexington Awards Winner in Window Cleaning Service in 2018➢ Three Best Rated® Certificate in Window Cleaning Service in 2018, 2019, 2020, and 2021

Lexington, Kentucky

1. Proposed, formulated, and executed email and web marketing plans for the company's two sets of products, industrial precision tools and jewelry2. Improved quality and design of the BigCommerce website and product listings via photo editing and html. Ongoing SEO through metadata and PageSpeed3. Listed and monitored Amazon listings4. Designed and maintained monthly sales reports

Artesia, Ca

1. Specialized in residential and commercial window cleaning, screen repairs, solar panel cleaning, and hard water stain removal2. Served Orange and Los Angeles Counties

Bellflower, Ca

1. Hired and trained sales representatives (4-5 reps at the location) and created weekly work schedules2. Maintained optimal inventory level3. Managed payroll4. Tracked store operating budget5. Analyzed store performance and trend; create in-store marketing strategies and implement them

Wuhan, Hubei, China

Taught from Algebra to Pre-Calculus to 10th & 11th grade students in English and Mandarin Chinese

Fountain Valley, Ca

1. Analyze effectiveness of current and planned incentives for Hyundai dealers and HMA field personnel to boost Hyundai Certified Pre-Owned (CPO) vehicle sales nationwide2. Validate and distribute CPO sales reports to the HMA management at the end of each sales month3. Track department budget spending and process invoices against approved PO / create and track PR as needed4. Create and maintain CPO Sales Pace Report using historical data and factors5. Regularly use advanced functions of Microsoft Excel and Access / Received training on Programming on Excel with VBA

Costa Mesa, Ca

1. Create monthly reports on Hyundai Circle sales analysis and PIN uses (Implemented use of Microsoft Access to desk procedures for faster reporting time / Regularly use pivot tables and other advanced functions of Microsoft Excel)2. Review and process dealer reimbursements and employee referrals3. Main point of contact for Hyundai Circle Help hotline and email support (Regularly use SAP and Web DCS to check vehicle inventory status across regions)

Costa Mesa, Ca

1. Coordinate daily operations of the incentives processing team (Interpreted program rules and applied side rules for seven incentives programs / Created and maintained desk procedures for the claim processing team / Performed informal audit to prevent program abuse or staff error)2. Review and process various incentive claims from Hyundai dealers nationwide (Processed average of 120+ claims/day through Hyundai Claim Center (Avg. of $100,000) / Solely in charge of Equus Coupon, Executive Referral, and Marketing Coupon programs)3. Assist the Incentives Operations Manager in monthly operations & ad-hoc projects (Prepared forms, program rules, and intra-network for monthly program launch / Trained Hyundai’s outside vendor, Marketing Innovators, to process claims / A team member of Hyundai Consumer Website – Incentives Page Enhancement Project)4. Point of contact between nationwide Hyundai dealers and HMA Incentives Department

Bachelor Of Science (B.S.), Business Administration - Accountancy

Associate Of Arts (A.A.), Accounting

Long Beach, CA

Education record

Chesterfield, MO

Education record

Salisbury, MD