Sean's profession is hospitality management with a comprehensive knowledge of the multiple departments within a hotel as well as a restaurant. He has experience in living abroad and teaching English in a foreign country for 3 years as well as enjoying long-term travel throughout Asia. He is resilient, not shy of hard work and does well when challenged. He is professional and positive in he's approach and he enjoys working in unique environments. His qualifications include a Bachelors of Commerce in Tourism Management, a post-graduate degree in Tourism Management focusing on Eco-Tourism and TEFL certification. He has good communication and relationship building skills and particularly enjoys building rapport with stakeholders and guests alike. His achievements as an Operations Manager have come from exceeding customer needs and expectations, building and maintaining strong customer relationships, providing consistent and efficient service and forging a team that worked well together and were given the tools in order to deliver the required quality of service. He's realized the importance of working together and building relationships with other stakeholders in the surrounding industry in order to succeed in a competitive environment. "My passion for hospitality lies in understanding my personal nature of being adventurous, sociable, outgoing and interested in travel. I am confident in my ability to multitask, manage priorities and work to deadlines. I enjoy being proactive and always look for opportunities which allow me to improve my skills, competencies, and abilities."Tertiary qualifiedOver 3 years general manager experienceGeneral experience in housekeeping, front-of-house, reservations, marketing, recruitment, training, delegating, implementing standards and practices, reporting to senior managers and representing the venue at industry meetings.
River Riders Nz
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Operations And Business Development ManagerRiver Riders NzWaikato, New Zealand
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Operations & Business Development ManagerRiver Riders Nz Apr 2023 - PresentHamilton, Waikato, New Zealand
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Restaurant And Bar ManagerTe Rapa Tavern Sports Bar Feb 2021 - Sep 2023Hamilton, Waikato, New Zealand
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General ManagerThe Quadrant Pub & Kitchen Jan 2019 - Aug 2021Hamilton, New Zealand
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Duty ManagerThe Quadrant Pub & Kitchen Apr 2018 - Aug 2021Waikato, New Zealand
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Travel AmbassadorA Daring Affair | Self Employed Mar 2017 - Aug 2021AsiaOver the last 10 months, I explored 10 different countries (including my own), expanding my economic and cultural views through extensive travel across the continents of Asia and Southern Africa. • Created and launched a personal travel blog, increasing my knowledge about SEO and social media tools. - www.adaringaffair.com• Developed negotiation skills through daily contact with sellers in markets and vendors throughout Asia. • Learned how to adapt to unanticipated situations… Show more Over the last 10 months, I explored 10 different countries (including my own), expanding my economic and cultural views through extensive travel across the continents of Asia and Southern Africa. • Created and launched a personal travel blog, increasing my knowledge about SEO and social media tools. - www.adaringaffair.com• Developed negotiation skills through daily contact with sellers in markets and vendors throughout Asia. • Learned how to adapt to unanticipated situations and improvise new plans due to periodic travel mishaps and unexpected events. • Developed budgeting and planning skills by financing, planning and organizing the 10 months of travel. This involved using various spreadsheets, data apps and keeping records of expenses. • Cultivated language and communication skills through contact with people from all around the world. Learned to use verbal and non-verbal communication to overcome communication and language barriers. • Searched for, planned and partook in volunteer work while traveling. • Volunteer work at Bouncy Food Restaurant and Hostel. Activities included cooking, cleaning, waiting tables, providing practical advice and ideas for improvement of the hostel and restaurant, and assisting with staff training. • Volunteer work at Glocal Beachside Hostel. Activities included preparing and providing fun English lessons for Adults and Children, Bartending, and providing the owner with extensive information and consultation on ways to improve his service offering to increase guest satisfaction and loyalty.I also attained a better understanding of the tourism climate and development in the different countries, at what level of service the smaller stakeholders operate as well as realizing the potential for growth and improvement in most establishments. https://www.facebook.com/ADaringAffair/https://www.instagram.com/a_daring_affair/ Show less
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English TeacherUljin Elementary School Mar 2015 - Apr 2018Uljin-Gun, Gyeongsangbuk-Do, KoreaThe largest elementary school in the district, with approximately 700 students.Roles:• Teaching English to foreign learners• Teaching 22 classes per a week to 3rd and 5th graders• Assisting students with pronunciation and basic English language. • Assisting with test setting and speech contests• Setting up of Summer and Winter English Camps as well as Cultural camps. • Being a role-model for my country and a cultural asset to the school from which students can learn… Show more The largest elementary school in the district, with approximately 700 students.Roles:• Teaching English to foreign learners• Teaching 22 classes per a week to 3rd and 5th graders• Assisting students with pronunciation and basic English language. • Assisting with test setting and speech contests• Setting up of Summer and Winter English Camps as well as Cultural camps. • Being a role-model for my country and a cultural asset to the school from which students can learn and identify with a new culture. Show less
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Teacher Of English LanguageEpik (English Program In Korea) Mar 2014 - Mar 2015Chungju, South KoreaDaerim Elementary School and Judeok Elementary School. The first being a medium sized school in the suburbs and the second a small school in a rural farming community on the outskirts of town.Roles:• Teaching at two elementary schools (grades 1 – 6). Approximately 27 students per a class and 22 classes per a week.• Lesson planning for all lessons, co-teaching at one school and at the other teaching alone with the students. • Using a variety of methods to present fun, interesting… Show more Daerim Elementary School and Judeok Elementary School. The first being a medium sized school in the suburbs and the second a small school in a rural farming community on the outskirts of town.Roles:• Teaching at two elementary schools (grades 1 – 6). Approximately 27 students per a class and 22 classes per a week.• Lesson planning for all lessons, co-teaching at one school and at the other teaching alone with the students. • Using a variety of methods to present fun, interesting lessons and involve students. Creating and applying interactive lessons, as I find this is the best way for students to acquire the language and remain interested. • Producing realia for lessons as well as other necessary props to assist the lesson.• Setting small tests- listening, writing and speaking. Assisting with marking of tests and homework.• Preparing materials for holiday camps and managing the camps, making sure the students are enjoying their holiday learning experience. • Preparing and presenting lessons for open classes, where parents and other teachers can monitor the lesson and give consultation after.• Providing opportunities for students to learn about my culture and always being an ambassador of my country. Show less -
Operations ManagerDrakensberg Mountain Retreat Aug 2012 - Jan 2014Northern Drakensberg, BergvilleThe Barnhouse hosts 50 self-catering guests, however, mainly catering for spiritual and business retreats in this venue, fully catered by my staff and I.The main accommodation, Vergezient Lodge has 10 rooms hosting 25 guests. Bed, breakfast and dinner basis. Our occupancy rate averaged between 46 and 68%, seeing an overall increase in occupancy and guest satisfaction during my service. Roles:• Human Resources: I managed all staff issues as well as in-house training and… Show more The Barnhouse hosts 50 self-catering guests, however, mainly catering for spiritual and business retreats in this venue, fully catered by my staff and I.The main accommodation, Vergezient Lodge has 10 rooms hosting 25 guests. Bed, breakfast and dinner basis. Our occupancy rate averaged between 46 and 68%, seeing an overall increase in occupancy and guest satisfaction during my service. Roles:• Human Resources: I managed all staff issues as well as in-house training and hiring. On rotation, I had a great team of 12 ladies who were regularly complimented on their service levels. Other staff included groundskeepers, maintenance and chefs.• Sourcing, monitoring and purchasing stock: Nearest town is 50 km. A weekly trip into town to purchase all fresh stock/ consumables.• Front of House: All inquiries and bookings, check-ins and check-outs as well as all admin involving lodge operations.• Guest liaison: I became a wealth of knowledge in the surrounding area. I was responsible for guest satisfaction, dealt with guest complaints as well as provided solutions. I often provided guest entertainment, kept the children occupied and took guests on guided hikes.• Marketing: I was responsible for our online presence, ensuring all listings are kept up to date, as well as the social media platforms, which I was the first to install here and had grown a mentionable following. My photography proved useful for postings as well as creating media to post on sites and email to our database.• Ambassador: I represented the retreat at many of the local tourism authority meetings and created lasting relationships with many of the tourism stakeholders in the area. • Property Management: I was responsible for all trails, gardens and grounds regular maintenance. I was also responsible for the well-being of 30 semi-wild horses.• Reporting: I was the medium between operations and senior management/ owners. I report to them and attend bimonthly meetings. Show less
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Brand Activator / Event CoordinatorEnov8 Event Management Sep 2011 - Aug 2012JohannesburgEnOv8 is a Cape Town based brand and event management company with an abundance of experience, managing numerous nationwide promotion campaigns, and regularly conducting work all around South Africa. The EnOv8 team of specialists are experts within the brand promotion and corporate event management fields. Roles: • Representing the brand.• Creating a brand/ event atmosphere.• Socializing with brand targeted consumers.• Collecting customer information at activations… Show more EnOv8 is a Cape Town based brand and event management company with an abundance of experience, managing numerous nationwide promotion campaigns, and regularly conducting work all around South Africa. The EnOv8 team of specialists are experts within the brand promotion and corporate event management fields. Roles: • Representing the brand.• Creating a brand/ event atmosphere.• Socializing with brand targeted consumers.• Collecting customer information at activations. • Brand activations, for example, Ray Ban activator at various events and concerts.• Sourcing other activators before an event. • I also assisted in coordinating a golf day for Koo and All Gold (Tigerbrands) and ensured it was a successful activation. Here I had to put a team together for the activation, deal with all stakeholders and delegate the roles of the 6 activators. Ensure all were representing the brand and Enov8 at all times. Show less -
Event Photographer And Booth/Rova Operator.Twin Peak Studios - Facebox Aug 2010 - Aug 2012Johannesburg, Durban, Bloemfontein, Nelspruit, PretoriaFacebox offers event branded photography with real-time printing. Operating in large corporate events, weddings, birthdays, etc. The set-up includes two options, a fully branded photo booth as well as a roaming Rova unit, allowing the photographer to move freely around the event. Roles:• Event photography.• Create a brand experience as well ensure a fun experience for guests at each event. • Operate as well as assemble and dis-assemble the photo booth at numerous events, such… Show more Facebox offers event branded photography with real-time printing. Operating in large corporate events, weddings, birthdays, etc. The set-up includes two options, a fully branded photo booth as well as a roaming Rova unit, allowing the photographer to move freely around the event. Roles:• Event photography.• Create a brand experience as well ensure a fun experience for guests at each event. • Operate as well as assemble and dis-assemble the photo booth at numerous events, such as year-end functions, corporate events, weddings, music concerts and club promotion/ other in-store activations.• The Photo-Booth and Rova products would print on site with the photo being branded by the company being marketed or event branding. • The Rova allowed for the free roaming photography as the printer system is on wheels and can be taken around the event.• Events took place in Johannesburg, Pretoria, Bloemfontein, Nelspruit, Durban, North West, Sun City and Capetown. Show less
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General ManagerKingfisher Lodge Jun 2008 - Aug 2008St Lucia, Kwazulu Natal, South AfricaThe King Fisher Lodge is a Bed and Breakfast located in St. Lucia, South Africa. A small coastal town with a paradise setting and the gateway to the Isimangaliso wetlands park. The property boasts 6 rooms, with beautiful gardens and a well decorated communal lounge and dining area.This position was taken in order to complete practical hours for my University degree as well as gain experience in the industry. I was later called upon to return and relieve management there for one… Show more The King Fisher Lodge is a Bed and Breakfast located in St. Lucia, South Africa. A small coastal town with a paradise setting and the gateway to the Isimangaliso wetlands park. The property boasts 6 rooms, with beautiful gardens and a well decorated communal lounge and dining area.This position was taken in order to complete practical hours for my University degree as well as gain experience in the industry. I was later called upon to return and relieve management there for one month.Roles:• Bookings (hotelier reservation program): Taking bookings over the phone as well as through the different booking sites.• Housekeeping: I was enlisted every day to shadow different room cleaners and through practice learn their method for room turnover and service. • Cook: Shadowing the cooks and servers I gained experience in preparing and serving breakfast for 12-18 guests.• Maintenance: Assisting the groundskeeper to maintain the garden, pool and outside buildings. • Guest Liason as well as a chauffeur: Assisting guests with booking attractions and informing them on local attractions. Entrusted with guest satisfaction, I began a guest feedback form at checkout. • Partaking in all tourism activities St. Lucia has to offer in order to forward the knowledge onto guests interested in the different attractions. Show less
Sean Kruger Skills
Sean Kruger Education Details
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Tourism And Travel Services Management -
LangaheadB+ -
Life StarFirst Aid Training -
Salute Security TrainingSecurity Training
Frequently Asked Questions about Sean Kruger
What company does Sean Kruger work for?
Sean Kruger works for River Riders Nz
What is Sean Kruger's role at the current company?
Sean Kruger's current role is Operations and Business Development Manager.
What schools did Sean Kruger attend?
Sean Kruger attended University Of Pretoria/universiteit Van Pretoria, Langahead, Life Star, Salute Security Training, University Of Pretoria/universiteit Van Pretoria.
What are some of Sean Kruger's interests?
Sean Kruger has interest in Children, Education, Environment, Science And Technology, Human Rights, Animal Welfare, Arts And Culture, Health.
What skills is Sean Kruger known for?
Sean Kruger has skills like Hospitality, Management, Tourism, Microsoft Office, Photography, Social Media Marketing, Microsoft Excel, Customer Service, Social Media, Marketing Communications, Public Relations, Prdp Professional Driving Permit.
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Sean Kruger
Retired Former Partner : Transfer Pricing And Operating Model Effectiveness (Ome) At Ey CanadaToronto, On4umt.com, vitso.com, ca.ey.com, ey.com2 +141645XXXXX
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1jpmorgan.com
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Sean Kruger
Miami-Fort Lauderdale Area -
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