• Implement responsive eCommerce user interfaces and interactions based on business initiatives and objectives.• Collaborate with diverse teams to design and develop brand-compliant user experiences that increase eCommerce traffic and customer conversions.• Work closely with the server-side developers to ensure effective delivery of user experience implementations that require server-side functionality.• Create and update Hybris site templates and CMS components for the business team. • Ensure quality of implementations in accordance with enterprise coding standards and toolkits.• Continue professional growth and learning to maintain pace in an ever changing and advancing technical landscape.

• Execute interaction design and visual design of our products.• Lead experience architect in determining how our customers should and would interact with our technology.• Stay up to date on the most recent interaction design trends and technology trends.• Lead developer for user interface development on both web and mobile platforms.• Keep the interface engaging and easy to use. Direct the visual appearance of all new features and enhancements on our software application• Initiate, suggest, and spearhead major UI re-factorings for a more intuitive user-experience• Design elegant solutions to complex workflows• User-advocate during the development process, subjecting early-stage designs to usability testing or expert review, and offering implementation suggestions from a user-centered perspective• In-depth knowledge of user interface best practices and standards. Use research-related services, theories and methods to support your recommendation• Develop wireframes, behavioral specifications, and personas.

• Responsible updating university and internal websites within the university CMS. • QA for university site; daily monitoring for broken links, errors, and typos. • Monitor the university's general inbox and social media channels and reply to inquires within 24 hours. • Track trends for university press and media via Cision.• Responsible for coordinating tasks, generating media content, and proofreading for monthly newsletter. • Send out monthly reports for site analytics, iTunes U downloads, and social media mentions. • Create social media copy for Twitter, Facebook, etc. and create weekly images for Instagram. • Responsible for monitoring all social media accounts via Sprout Social and Icononsqaure.

• Responsible for creating and providing brilliant digital content to social media pages for Pascale Communications and their clients.• Blog writer for Pascale Communications and their clients with focus a on the healthcare & design industry.• Employing influential social media strategies to increase followers and online engagement with innovative social media tools.• Optimize and update SEO for company website and blog to increase visibility on search engines.• Monitor Google and Bing analytics on company website to help determine audience behavior and formulate more efficient campaigns.• Create custom company newsletter and track analytics using MailChimp. Synced newsletter with social media channels to allow for easier form signups and auto sharing.

• Created and currently maintain Facebook, Twitter, and LinkedIn social media pages where I write media materials, and improve on the business brand.• Responsible for implementing new website design and company blog which are linked to all social media pages.• Improve SEO for the company to drive more people to the company website and social media pages. • Social media content development: identify news and other story angles; write engaging topics for relative social media posts. • Create product specific videos to better explain to the clients and potential clients exactly how the product will operate. • Monthly newsletter creation and distribution to all clients and agents in order to keep them informed with changes in the industry. • Responsible for over 40 agents and their commissions, where I created a customized Microsoft Excel spreadsheet from .CSV data downloaded from Highmark Inc.’s system for each agent.• Critiqued and improved expenses and commissions through a custom Microsoft Access database used to improve efficiency efforts. • Manipulated the database to perform data cleanup and various accounting department tasks.• Pointed our domain’s MX Records and migrated client files to Google Apps for Business to allow for remote access and shared collaboration from home computers and smartphones.• Created client specific spreadsheets on Microsoft Excel for health insurance products to show product pricing and benefits for over 300+ companies from 2 – 500 employees.• Prepared 25+ page client specific bound presentations for large clients that included their customized spreadsheets and benefits.• Developed and distributed marketing materials to potential customers through Microsoft Project, Excel, and Adobe Creative Suites.

• Responsible for contacting computer programmers for IT positions based on their technological skill set.• Communicated with potential hires about their technological skill set and salary and benefit options to determine if they would be a fit for the client.• Required to have knowledge of most computer programming languages, methodologies, operating systems, scripting, etc. • Obtained basic programming knowledge of SQL and SQL development tools such as MySQL and Oracle.

• Demonstrated proficiency by passing and receiving Life, Accident and Health certification.• Met with clients daily to analyze financial needs and explain retirement and insurance options to fit their specific budget.• Created client specific spreadsheets in Microsoft Excel to better help communicate which product best suited their financial, retirement, and insurance needs.• Made 40 phone calls every morning from 9:00AM to 10:00AM to set up face-to-face meetings with potential clients.• Required to make an average of five appointments a day and keep an average of three appointments a day.• Tracked daily activity in a custom Microsoft Access database and manipulated the database to increase efficiency in client relations.