Sean Manuel Email & Phone Number

California, United States

Bentonville, Arkansas, Us

Technology Operations Analyst II for Walmart Global Tech, the technology center of the world's largest multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores.

Bentonville, Arkansas, Us

Machine Learning Engineer for Walmart Global Tech, the technology center of the worlds largest multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores.RESPONSIBILITIES- Attended daily standup meeting to discuss new software initiatives and their development lifecycle. - Workshopped and developed an internal ServiceNow tool to identify root causes of technical incidents using a Random Tree regression model. The model was trained on previous incident records using manually populated fields such as Financial Impact, Business Impact, Impacted Business, and Priority. - Met with relevant stakeholders and engineering teams in order to tailor this internal tool for Walmarts specific enterprise needs. - Participated in Walmart intern events dedicated to improving and developing personal branding, technical skills, and interpersonal skills in order to thrive in a professional corporate setting.ACHIEVEMENTSCompleted the prototype development of the internal tool at the end of the term. Then made and presented a detailed slide deck to upper L3 management. The presentation detailed how the tool worked which involved the technical aspects, next development steps, potential pitfalls, and finally what was concluded by a Q&A session with the leadership team. Leadership saw potential in the idea and tool, thus continued to pursue the complete development of it after my term had ended.

New York, New York, Us

Applications Data Analyst for The Bay, North America's oldest and longest-surviving business. They offer an extensive selection of luxury clothing, beauty products, and home goods. RESPONSIBILITIES- Attended team meetings where project management and progress in regard to company initiatives were discussed.- Analyzed developer performance metrics and wrote comprehensive reports which were presented to the C-suite to help maximize developer efficiency.- Automated the data collection process to allow for seamless and efficient data analysis.- Regularly met with team leads and directors to discuss discrepancies in performance metrics regarding software quality and technical support teams. ACHIEVEMENTSI was selected by the DVP to work with team members to investigate discrepancies that had been occurring within team reporting. My team and I were able to locate the root cause and ensure future reports were more accurate and painted a clearer picture of technical operations.I also spearheaded a campaign to form a unified database where technical operations and support team metrics would be stored. This would provide us with the information needed to grasp big-picture trends. The database was completed by the end of my placement.

Mississauga, Ontario, Ca

Web Developer for Medics Mobility Inc. A medical mobility device provider located in the Greater Toronto Area. Services included personal fittings for mobility devices, repairs, and direct sales.RESPONSIBILITIES- Designed individual product pages to showcase and emphasize information pertinent to customers.- Integrated multimedia content onto the site to ensure customer engagement. - Created an automated database for our product stock which linked to the online store webpage.- Developed a web-scraping program to check competitors’ online prices for our mutually listed products.ACHIEVEMENTSAs this was my first professional piece of experience, I learned how to work in a corporate setting as well as the use of team management tools. I became competent in different web development techniques and my general knowledge of the field increased greatly in my four months with the company.