I lead cloud-based digital and data transformations across diverse sectors, driving measurable business outcomes. I excel in engaging senior stakeholders to develop and execute innovative product strategies, conduct analysis and research to validate hypotheses, and shape phases of work for maximum impact.As an advocate of user experience and agile methodologies, I create outputs and roadmaps aimed at iteratively refining, building, and releasing high-value solutions. Providing clear communication, critical thinking, and embedding new ways of working to identify and drive business change.- Formed the data strategy and enabled data-driven decision-making at a 33 site UK hotel chain.- Shaped the Customer Engagement strategy for a 20bn transactions a year fuel loyalty platform.- Rolled out a headless eCommerce platform for a 24/7 gym group to increase customer conversion.- Roadmapped and prototyped a new Self-Serve B2B Ad platform on a .com website.- Launched a scalable audio-on-demand platform, with target ads capability, for millions of listeners.- Shipped new Screening product offerings for a web-based KYC platform used by 90% of banks.
Listed skills include Business Analysis, Business Intelligence, Data Migration, Visio, and 33 others.